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Salary```Job Summary``` We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and providing exceptional customer service. The ideal candidate will have previous experience in the hospitality industry, possess excellent communication skills, and be fluent in multiple languages. ```Responsibilities``` - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints in a timely and professional manner - Maintain a clean and organized Front Desk area - Assist with night audit duties as needed - Collaborate with other departments to ensure guest satisfaction ```Qualifications``` - Previous experience in a hotel or hospitality setting preferred - Strong customer service skills with a friendly and professional attitude - Excellent verbal and written communication skills - Ability to multitask and prioritize tasks effectively - Proficient in phone etiquette and handling guest inquiries - Detail-oriented with strong organizational skills - Ability to work well under pressure in a fast-paced environment - Bilingual or multilingual proficiency is a plus At our hotel, we value our employees and offer competitive benefits including: - Competitive pay rates - Opportunities for career advancement within the company - Training and development programs to enhance your skills - Employee discounts on hotel stays and services If you are passionate about providing exceptional guest experiences and thrive in a dynamic hospitality environment, we would love to hear from you. Apply today to join our team as a Front Desk Agent!
Hilton experience preferred
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekends only
Work setting:
- In-person
Work Location: In person
