Hotel Banquet Captain | Sheraton Raleigh

Interested candidates must fill out an application on our Company's website: www.pmhotelgroupcareers.com Location Raleigh, NC.

Are you driven to be exceptional? Do you have a passion for hospitality? Are you a people-first individual? Are you looking for a Company that cares about your personal and professional development, and wants to see you succeed, then look no further that the Sheraton Raleigh Hotel managed by PM Hotel Group. We’re a 25-year startup, and we’re passionate about delivering memorable hospitality, and creating a culture that empowers our people in the process. Our entrepreneurial spirit fosters creativity, which is how the best ideas are generated.

The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Banquet Captain!

All associates are offered an array of benefits, and competitive wages, based on eligibility, including:

· Medical, Dental, and Vision Insurance

· Employee Discounts

· Employee Travel Discounts

· Flexible Scheduling

· Flexible Spending Account

· Health Savings Account

· PTO and Sick Time

· Parental Leave

· Retirement Plan: 401(K) with matching

· Weekly Pay

As a Banquet Captain, you will be responsible for overseeing the smooth execution of banquets and ensuring the highest level of service delivery. You will lead a team of banquet staff, coordinate event logistics, and maintain exceptional standards of guest satisfaction. This is an excellent opportunity for a seasoned hospitality professional with strong leadership skills and a passion for delivering outstanding customer experiences.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.

Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly

regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person