Host/Hostess

Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience.

Duties:
- Greet guests with a warm and friendly welcome
- Escort guests to their tables and present menus
- Answer phone calls for take out orders, and enter them into the computer
- Handling Uber/DoorDash tablet, and enter orders into the computer
- Packaging to-go orders
- Maintain cleanliness and organization of the host station
- Handle guest complaints or concerns with professionalism and escalate when necessary

Skills:
- Strong customer service skills with a friendly and approachable demeanor
- Excellent phone etiquette and communication skills
- Ability to multitask in a fast-paced environment
- Knowledge of restaurant operations and guest relations
- Familiarity with Aloha POS or similar restaurant management software is a plus

Requirements:
- Previous experience in the food service industry is preferred but not required
- Must be able to communicate effectively in English, both verbally and in writing

Flexible scheduling, shift hours from 4:30pm-10:00pm

Job Type: Part-time

Pay: $8.00 - $10.00 per hour

Expected hours: 10 – 25 per week

Shift:

• 4 hour shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

Ability to Commute:

• Norcross, GA 30071 (Required)

Work Location: In person