Host/Hostess

Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring they have an exceptional dining experience. This position requires excellent communication and customer service skills, as well as the ability to work in a fast-paced environment.

Duties:
- Greet guests and seat them at their tables
- Provide menus and answer any questions about menu items
- Take reservations over the phone or in person
- Manage waitlists and estimate wait times for guests
- Assist with bussing tables and maintaining cleanliness in the dining area
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle customer inquiries and resolve any issues or complaints

Requirements:
- Previous experience in a hospitality or food service role is preferred
- Excellent communication and interpersonal skills
- Strong customer service skills with a friendly and professional demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Familiarity with phone etiquette and handling reservations
- Basic knowledge of restaurant operations and procedures
- Proficiency in using POS systems, specifically Clover POS, is a plus

At Phoxy Pho, we value teamwork, exceptional service, and creating memorable experiences for our guests. If you are passionate about hospitality and enjoy working in a dynamic environment, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with this role.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person