Host/Hostess

Job Overview:
We are seeking a friendly and professional individual to join our team as a Host. As a Host you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and provide menus
- Manage the waitlist and seating arrangements efficiently
- Answer phone calls and assist with reservations
- Monitor dining areas to ensure cleanliness and proper setup
- Provide assistance to servers as needed
- Handle guest inquiries, complaints, and requests promptly and professionally
- Maintain knowledge of menu items, daily specials, and promotions

Requirements:
- Previous experience in a restaurant or hotel setting is preferred
- Proficiency in using POS systems, such as Toast, is a plus
- Excellent communication skills, both verbal and written
- Strong customer service skills with a focus on guest satisfaction
- Ability to handle high-pressure situations with calmness and professionalism
- Outstanding phone etiquette and ability to multitask effectively
- Flexibility to work evenings, weekends, and holidays as required

Join our team today and be part of creating memorable dining experiences for our valued guests!

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 15 – 30 per week

Shift:

• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to Relocate:

• Akron, OH 44308: Relocate before starting work (Required)

Work Location: In person