Host/Hostess

Duties:
- Greet and welcome guests as they arrive at the facility
- Escort guests to their assigned tables or rooms
- Provide menus and assist guests with any questions or special requests
- Manage waitlist and reservations, ensuring efficient seating arrangements
- Maintain a clean and organized reception area
- Coordinate with servers, bar staff, and management to ensure smooth operations
- Handle guest inquiries, concerns, and complaints in a professional and timely manner
- Assist with taking phone reservations and inquiries
- Process payments and provide accurate change using the POS system

Qualifications:
- Previous experience in food service, guest relations, or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to remain calm under pressure and handle difficult situations with poise
- Strong organizational skills with attention to detail
- Knowledge of basic phone etiquette and customer service principles
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Flexibility to work evenings, weekends, and holidays as needed

Benefits:
- Competitive pay rates based on experience
- Opportunities for career growth within the hospitality industry

Please note that this is a general job description outlining the typical duties and qualifications for the position of Host/Host. Responsibilities may vary depending on the specific establishment.

Job Type: Part-time

Pay: From $15.38 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount

Physical setting:

• Bar

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person