- Full Time employees have access to Medical and Dental insurance to fit your needs
- Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn’t love to get away)
- Paid Time Off
- Employee Assistance Program (We are here to support you)
- Employee family events (bring the kids!)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
- Many more, please inquire for more details One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space. Overview:
The Host shall strive to provide exceptional service to Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!
- Plans and coordinates timely seating of guests
- Greets incoming guests
- Takes reservations in person and over the phone, using professional language at all times
- Responsible for hanging guests coats, purses, etc.
- Cleans and resets tables as needed
- Provide guests with high chairs, booster seats, etc.
- Ensures guests are comfortable and welcome if required to wait
- Maintains cleanliness of podium areas
- Answers restaurant telephone, responding to guests’ questions in a professional manner
- Escorts every guest to the table, hands out menus and ensures table(s) are properly set up
- Maximizes the seating of the restaurant
- Attends mandatory monthly department meetings appropriate resort and division meetings
- Assists servers, and bussers with refilling beverages and/or clearing tables
- Schedules dining room reservations
- Notifies servers of guests’ special requests, events, etc.
- Completes all assigned side-work, obtaining manager’s signature when complete
- Informs server of any potential guest issues
- Familiarizes him/herself with the menu
- Answers questions and/or makes recommendations on menus as needed
- Assists servers with monitoring assigned tables for customer satisfaction, quality, and additional service
- High school education required
- Prior food and beverage experience preferred
- At least six months customer service experience preferred
- Must be able to read, write and speak English
- Must be at least 16 years of age
- Must be able to accurately follow instructions, both verbally and written
- Must possesses excellent communication skills