Host - Sake Roll and Grill

Host/Host

Duties:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Assist in seating guests during peak hours
- Answer phone calls and take reservations
- Manage waitlists and estimate wait times for guests
- Maintain a clean and organized host/host station
- Coordinate with servers and kitchen staff to ensure smooth dining experience for guests
- Handle guest inquiries, complaints, and requests with professionalism and courtesy

Experience:
- Previous experience in hospitality or customer service preferred
- Excellent communication skills, both verbal and written
- Familiarity with Aloha POS system is a plus
- Strong phone etiquette and ability to handle high call volumes
- Ability to build positive guest relations and provide exceptional guest services
- Knowledge of food service procedures and basic understanding of menu items
- Willingness to assist in various tasks to help the overall functioning of the restaurant

At our establishment, we value our team members and offer a supportive work environment. As a host/host, you will have the opportunity to interact with guests, contribute to their dining experience, and be an integral part of our team.

If you have a passion for customer service, enjoy working in a fast-paced environment, and have a friendly demeanor, we would love to hear from you!

Please note that this position does not require any specific educational qualifications.

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Expected hours: 20 – 30 per week

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person