Company

Guest ServicesSee more

addressAddressWashington, United States
type Form of workFull-Time
CategoryInformation Technology

Job description

Imagine looking back on that time you spent a summer working on an active volcano. Venture through the park to discover waterfalls, streams, coves, lakes, and wildlife on over 260 miles of hiking trails leading through the old-growth forest of the river valleys and the high subalpine meadows on the flanks of Mount Rainier.

Rainier Guest Services manages Jackson Visitor Center and Paradise Inn located high on the mountain with a gorgeous view of Mount Rainier's peak, National Park Inn tucked within the lush forest, and Sunrise Day Lodge with its gorgeous meadows and unequalled skyline. Any one of these could be your home for the summer!

We operate year-round, but because Mount Rainier is one of the snowiest places in the lower 48 states, our primary season is the warmest part of the summer from Memorial Day through Labor Day.

Our team of around 240 dedicated, talented, and friendly associates serve the summer influx of guests who come to the mountain to experience the same serenity, wonder, and magnificence you'll experience every day!

 

Host - Paradise Inn - Seasonal - $16.28

JOB DESCRIPTION: PARADISE INN HOST UNIT 8500 

 

JOB SUMMARY 
Responsible for making an initial positive impression with guests by greeting them in a friendly manner when they first arrive at the restaurant, answering questions, seating guests at tables and making sure they are satisfied. Manage fair and appropriate table loads for servers. This position reports to the Dining Room Manager. 

 

ESSENTIAL FUNCTIONS 

  • Greet guests promptly and in a polite, positive manner; answer questions as necessary. 

  • Acknowledge guests as they leave, thank them for coming, and invite them to return. 

  • Anticipate guest needs and respond appropriately with a sense of urgency. 

  • Answer telephone and direct calls when necessary. 

  • Assist the server with delivering bread, serving water and other beverages, and replenishing supplies. 

  • Maintain pleasant dining experience by serving food and beverages in a friendly and efficient manner, checking on guests regularly, communicating with kitchen, and attending to guest needs. 

  • Perform setup/clean-up duties before and after each meal service including vacuuming, arranging furniture, and changing linens. 

  • Complete all "side work" including stocking service areas with coffee, food, tableware, and linens. 

  • Assist with bussing and wiping tables when needed. 

  • Report gratuities at the end of each shift as required by company policy and law. 

  • Performs such other related duties as directed or required. 

 

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE 

  • Partial High School education; High School Diploma/G.E.D. equivalent preferred. 

  • ServSafe or Washington Food Handlers certification and MAST/TIPS required. 

  • Strong sanitation habits. 

  • National Park food service experience preferred. 

  • Ability to learn and use food service POS system including computerized cash register and credit card terminal. 

  • Ability to solve guest problems and refer to management as necessary.  

 

PHYSICAL AND MENTAL REQUIREMENTS 

  • Move about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently; otherwise move in a changing environment. 

  • Lift, carry, and push up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 40 lbs. occasionally. 

  • Able to stand for extended periods and climb stairs regularly. 

  • Work in wet and slippery conditions. 

  • Speech recognition and clarity, including the ability to understand the speech of guests and co-workers and the ability to speak clearly to be understood by same in English; read and write in English. 

  • Constantly communicate and receive verbal communication with others in a fast-paced kitchen and dining room. 

  • Physical presence at the job site is essential to perform job duties. 

 

EQUIPMENT USED 

  • Restaurant equipment, including trays, bus tubs, cleaning supplies and solutions, washcloths, drink machines, etc. 

Required Personal Protective Equipment used: gloves and goggles

Housing Available

         This position is eligible for employee housing with a shared room.

 

DATE LAST MODIFIED: 10/5/23 NON-EXEMPT UNIT 8500  

 

NOTE: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Refer code: 7157163. Guest Services - The previous day - 2023-12-17 03:06

Guest Services

Washington, United States
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