The beautiful World Equestrian Center located in Wilmington, Ohio has an immediate opening for an outgoing, full time Host/Busser to greet guests as they arrive and set the tone for their experience when entering our F&B operations. They should be greeted with a warm and friendly demeanor. Host/Busser should be knowledgeable of property operations and suggest menu items when being seated. They should check with guests from time to time to assure their satisfaction.
Primary Responsibilities:
- Maintains a guest focus while performing duties.
- Assumes responsibility for quality guests’ experience.
- Welcome and greet guests in a warm and friendly manner.
- Seating guest in a timely and welcoming manner.
- Inform the server about new guests in their section.
- Answer questions about our food, beverages and other restaurant and resort functions and services.
- Perform side work during each shift as required by service station assignment.
- Complete opening and closing side work.
- Maintain clean and stocked host desk.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and beverage service.
- Respond promptly and courteously to any requests.
- Performs duties of Busser as assigned.
- Thank guests for their visit and invite them to return.
The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.