Host / Beer Ambassador

About us

North End Taproom is a small business in Royal Oak, MI. We are professional, anf fun. Our goal is to Provide all guests with a great place to hang out and enjoy great beverages, our scratch culinary menu and an overall goodtime with friends and family.

Our work environment includes:

• Live Music
• Food provided
• Growth opportunities
• Most Holidays off
• Discounts for family

**Duties:**

- Greet and welcome guests in a friendly and professional manner

- Provide excellent customer service and address any guest inquiries or concerns beer knowledge is a big plus.

- Assist guests with check-in and check-out processes

- Handle guest requests promptly and efficiently

- Maintain a clean and organized dining room area

- Operate the POS system for guest transactions

**Skills:**

- Strong guest relations skills with a focus on providing exceptional customer service

- Previous experience in guest services or hospitality preferred

- A passion for beer or a willingness to learn about beer is a must

- Knowledge of Aloha POS system or similar point-of-sale software is a plus

- Excellent communication skills, both verbal and written

- Ability to work effectively in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Ability to multitask and prioritize tasks effectively

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person