Address
Form of workJob Type
Part-time, Internship
Description
This application is for those who will be attending college/university courses in the Fall of 2024. Students must be studying Hospitality, Tourism, or a similarly related field. Must be 18 years of age or older.
Under the direct supervision of the Guest Services & Entertainment Manager, Interns are responsible for assisting with various guest needs, creating improvement solutions, & aiding in Entertainment coordinating.
Job Responsibilities
- Work in a variety of areas to improve the guest experience such as season pass processing, Guest Services, gate admissions, etc.
- Greet guests and initiate friendly interaction while exceeding expectations, answering questions, and providing park information.
- Maintain safety standards in accordance with company policies and procedures and report any failings in this area to management.
- Follow all procedures/standards affecting financial standing such as suggestive selling, clocking in/out properly, and completion of tasks in a timely and accurate manner.
- Assist with team projects including surveys, appreciation events, and parties.
- Participate in safety and department management meetings.
- Assist with developing and implementing improvements in guest excellence, profit contribution, and job satisfaction.
- Learn and apply various aspects of purchasing, product replenishment, and displays.
- Additional responsibilities as assigned.
Requirements
Job Skills
- Ability to display and live our Leading with Love principles by being patient, kind, humble, respectful, trusting, unselfish, truthful, forgiving, and dedicated.
- Ability to smile and make eye contact to make a friendly impression when greeting guests, vendors and other hosts.
- Commitment to continuous improvement in job performance.
- Manual dexterity necessary to complete job duties.
- Ability to sit and/or stand for extended periods.
- Ability to maintain good personal hygiene.
- Ability to comprehend and retain instructions.
- Ability to have a good relationship with other hosts to resolve conflicts.
- Ability to maintain dependable work attendance and flexibility with respect to assigned work schedule.
- Ability to thrive in a fast-paced, dynamic environment.
- Flexibility to handle frequent changes in priorities.
- Ability to prioritize tasks and complete assignments in a timely manner.
- Ability to work outdoors in extreme weather conditions, including temperatures between 0- and 120-degrees Fahrenheit.
- Ability to maintain awareness of surroundings.
- Ability to lift up to 50 pounds, with assistance.
- Ability to communicate effectively verbally and in writing using standard English.
- Ability to maintain strict confidentiality regarding privileged information.
- Ability to remain sensitive to the needs of our Guests and feel empowered to meet their needs within company guidelines.
Requirements
- Must be 18 years of age or older.
- Must have basic computer skills with working knowledge of Microsoft Word, Excel, and PowerPoint.
- Interns must be available to commit to 30 hours/week during peak summer months (June and July). If attending summer courses, a minimum of 20 hours will be acceptable.
Successful candidates must pass a pre-employment background check.
Kentucky Kingdom Theme Park, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Kentucky Kingdom Theme Park, LLC drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Salary Description
$14/hr
