Hospice Community Liaison

Transitions Hospice Community Liaison Job Description

• Sales professional with hospice, home health, or healthcare experience is a must.
• Ideal candidate will have strong relationships with senior living communities, MD offices, hospitals, etc.
• This position covers the areas of Dorchester, Berkeley, Charleston, Colleton, and Orangeburg Counties.

Job Summary:

A Community Liaison serves as a first impression for Transitions Hospice with referral sources, patients, families, and the community.

A Community Liaison develops and markets to physicians, community health facilities, office-based practices, private practices, group practices, hospitals, nursing homes, assisted living facilities, and other accounts identified as potential referral sources. A Community Liaison is provided with an account territory list to manage and works to add new accounts to their list by developing healthy relationships with potential referral sources.

A Community Liaison is responsible for developing customer relationships, educating patients, and families regarding our services. They work with the Transitions Hospice Intake department to coordinate evaluations, collect necessary clinical documentation, and other tasks related to the procurement, processing and admission of referrals. A candidate must be able to effectively communicate with team members and referral sources from a diverse background in order to provide updates, information, and education related to referrals.

Qualifications:

• Possess effective communication skills (including strong verbal and written) and have the ability to deliver presentations to large groups.
• BA or BS degree preferred.
• Excellent sales skills with a proven track record of success over a multi-year period in healthcare.
• Possesses a history of building and influencing client relationships, as well as setting and achieving long and short-term goals.
• Holds a current drivers license, car insurance, and positive driving record.
• Hospital, home health, or hospice sales experience is a MUST.

Responsibilities:

• Establishes relationships with physicians, hospitals, and care facilities that produce patient referrals.
• Works with leadership to develop monthly, quarterly and yearly business plans and goals.
• Coordinates community relations, marketing, and business development activities to generate positive name recognition.
• Delivers presentations to healthcare professionals as well as the general public at health fairs and various group settings.
• Identifies and develops new referral sources.
• Meets and exceeds established referral and admission goals. Functions independently, makes sound decisions, solves problems as they arise, and utilizes necessary resources.
• Works to assure mutual goal setting and achievement standards within the marketing team.
• Promotes the hospice mission and vision within the community.
• Projects a professional attitude/appearance.
• Performs other duties as assigned by their direct supervisor.

Transitions Hospice Offers:

• Medical Benefits
• Vision Benefits
• Dental Benefits
• STD/LTD Insurance
• Company Sponsored Life Insurance
• Voluntary Life Insurance
• Accident & Critical Insurance Plans
• PTO (increases with tenure)
• 6 Company Holidays
• Cell Phone Reimbursement
• Mileage Reimbursement
• Referral Program
• Flexibility
• Family-Feel and Positive working environment

Keywords: Community Educator, Community Liaison, Marketer, Marketing, Healthcare, Hospice Sales, Nurse Liaison

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Cell phone reimbursement
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Referral program
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Healthcare Sales: 1 year (Required)

Ability to Relocate:

• Summerville, SC: Relocate before starting work (Required)

Work Location: On the road