Hospice Clinical Supervisor-Nursing

Overview:

Clinical Supervisor - Hospice

Waterloo, IA

FT: Monday-Friday, Daytime hours

Administrative call rotation

Responsibilities:

As a member of the clinical leadership team, assists in directing patient care in the hospice setting in accordance with professional nursing standards. Provides oversight of the delivery of direct patient care through care coordination and guiding the collaboration among the interdisciplinary team.

 

• Provides leadership and direct supervision with focus on clinical problem solving, mentoring, coaching, performance management, and annual performance evaluations of interdisciplinary team in accordance to HR policy and process administration.
• Assesses and educates staff on job performance and assures competency in staff, to meet or exceed agency established benchmarks, e.g. quality outcomes, patient satisfaction, productivity and documentation requirements.
• Enforces compliance and quality standards based on objective feedback and measurements from quality specialists, patient care supervisors, and/or other clinical leadership staff.
• Approves and coordinates coverage for staff absences, vacations and maintains staffing needs in accordance with safe patient care and quality standards.
• Addresses and resolves patient/caregiver complaints, events or safety concerns from patient, family or caregivers.
• Performs clinical duties including patient/ family visits for field observations and competency evaluation of care to facilitate teamwork and ensure compliance with regulatory and state regulations.
• Monitors productivity, clinical assignments and direct supervision of scheduling workflows to ensure compliance with established operational metrics and compliance with regulation standards
• Interprets data and implements best practices to achieve established metrics for clinical, fiscal and satisfaction outcomes including staff engagement, staff retention, clinical outcomes and patient and family experience.
• Participates in interview and hiring process including working with service line preceptor in completion of the onboarding process and is responsible for coordination of orientation and training programs for new staff. 
• Assists clinical team to coordinate complex referral to other services, community resources, etc. ensure effective processes implemented between referral source, central coordination and clinical staff.

Qualifications:

• Graduate of State Board approved program for Registered Nurses or Graduate of a program accredited by the Council on Social Work Education. 
• Hospice case management or equivalent experience.
• Valid driver’s license when driving any vehicle for work-related reasons.
• Current license to practice nursing or social work according to state where service is provided.
• CPR Certification.
• Valid Mandatory Reporter course completion by state requirement.
• Patient Focused certification or successful completion of certification within one year of employment.
• Strong interpersonal skills.
• Ability to work as a team member.
• Strong computer skills.
• Ability to understand and apply guidelines, policies and procedures.
• Strong organizational and time management skills.
• Ability to critically think and make clinical decisions based on verbal and written communication.

Why UnityPoint Health?

 

• Commitment to our Team – For the second consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

 

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.