Honda Assistant Service Advisor

We are looking for a Assistant Service Advisor to join the Hoffman Auto Group family!

Check out what over 100 years of trust

looks like in our culture!

1. Assist the Senior Service Advisor in all facets of client interaction and documentation/processing, to include but not limited to; the making of the appointment, meet and greet, creation of an RO, drop off and pick up, loaner car processing, all while maintaining manufacturer standards for documentation and Customer Satisfaction.
2. Meet all production metrics as prescribed by Management.
3. Process all documentation to state and/or manufacturer standard.
4. Complete all required training for Certification as prescribed by Management.

1. High School Diploma
2. 1-2 years’ experience in a customer service orientated environment preferred
3. Can adapt and embrace change with an internal and external customer centric mindset
4. Act as an advocate for teammates and have a strong commitment to technology advancement
5. Possesses effective communication skills: oral, written, listening.
6. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.