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The Department of Housing Services is looking for a Homeless Services Evaluation and Monitoring Specialist to join our team! This position will be part of the Business Operations Branch in our growing Homeless Services Division. The Evaluation and Monitoring Specialist will be responsible for working collaboratively with Business Operations and program staff to support ongoing regulator monitoring of Homeless Services contracts with community-based organizations. This position will also support operational tasks of the division including contract compliance, reporting, policy and procedure development, and contracting projects, as needed.
This position is eligible for hybrid work for two - three days per week.
The Homeless Services Division works collaboratively across departments, with partner public agencies, and community-based organizations to design, implement, and oversee dynamic services addressing homelessness and creating housing stability across the County. Our expanding programs fund outreach, shelter, housing placement and retention services, along with permanent supportive housing for more than 3,000 people every year. The work is guided by our commitment to advance equity through outcomes and quality of service in this system of care, and our workplaces are dedicated to fostering a diversity of perspectives and inclusion for all.
Join this dynamic workplace and contribute to the health and well-being of your community as an effective steward of data and program evaluation to support our programs and investments working to end homelessness.
The ideal candidate has:
- Familiarity with the administration of social services contracts, particularly those held with a public funder.
- Experience managing, monitoring, and auditing of social services contracts, Homeless Services, or housing programs.
- Knowledge of principles and practices regarding homeless or housing program service delivery, reporting, HUD monitoring and reporting requirements, particularly in the context of public administration.
- Ability to plan, coordinate, prioritize, and implement various projects while managing multiple timelines and various project stakeholders.
- Experience preparing effective, concise, and complete reports on various operational topics in a manner that effectively communicates complex information to a broad range of stakeholders.
- Proficiency in computer systems and applications, such as Microsoft Windows and the Microsoft Office suite (Microsoft Word, Excel, and PowerPoint)
- A strong understanding of Diversity, Equity and Inclusion and how to center this perspective in all elements of public service work.
- Ability to be collaborative, build, and maintain strong relationships with community-based organizations and internal staff.
- Strong interpersonal, written, and oral communication
- Broad project management skills.
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.
Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!
ESSENTIAL JOB DUTIES
Primary duties may include:
1. Collaboratively develop, implement, and revise Evaluation and Monitoring tools that support effective administration of Homeless Services contracts and service implementation.
2. Conduct on-site monitoring for locally and federally funded Homeless Services programs with community-based partners.
3. Assist community-based organizations and Homeless Services staff in resolving issues and questions regarding contract service delivery and Monitoring standards.
4. Create and implement a communication plan to effectively relay pertinent monitoring and evaluation information to community-based partners and internal staff. Provide technical assistance, information, and guidance as needed.
5. Coordinate with Homeless Services staff across the division to inform Evaluation and reporting structures that appropriately measure the effectiveness of operational processes and activities.
6. Implement and maintain ongoing monitoring structure and schedule that includes reporting and compliance tracking. Conduct reporting on other operational topics, as assigned.
7. Compile and analyze monitoring and evaluation data and responses, preparing reports. Provide communication to the larger Homeless Services Division on outcomes and results of ongoing monitoring and contracted Services Evaluation to include presentations, graphs, and/or dashboards.
8. Gather feedback from internal staff and community-based partners to gauge the effectiveness monitoring and other operations workflows to inform quality improvement efforts.
9. Attend internal and external meetings necessary for division and organizational obligations. Represent operational activities and work in meetings with diverse stakeholders.
10. Assist in creating a positive and supportive work environment; enforce a safe workplace; establish a culture of teamwork and communication; create a workplace that promotes the organizational values of workplace diversity, equity, and inclusion; and actively promotes an environment respectful of living and working in a multicultural society.
Homeless Services Evaluation and Monitoring Specialist is a working title. The position is classified as a Program Specialist. For a full listing of job classification duties, please click here.
MINIMUM QUALIFICATIONS
Education and Experience:
- An Associate's Degree in a social service, business administration, or related field; AND
- One (1) year of work experience in program administration, development, evaluation, or coordination, and /or contract administration; OR
- Three (3) years of work experience in program administration, development, evaluation, and/or contract administration.
- Passing a background check post offer is required.
SUPPLEMENTAL INFORMATION
Washington County is committed to using a Merit-based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.
Our commitment to you:
Steps of the process:
- MQ Review: Human Resources will screen applications for MQs starting the week following the job posting close. Additional preferred qualifications screening may be applied prior to the interview step depending on the number of applications received.
- Subject Matter Expert Review: Your responses to the supplemental questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews).
- Panel Interview(s): Generally, the top six to eight candidates will be invited to participate in a panel interview.
- Conditional Offer: A successful candidate will require to successfully clear a third party background check as a pre-employment condition and a background check as a condition of employment.
Veterans' Preference
If you are a Veteran and would like to be considered for a Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points.
Accommodation under the Americans with Disabilities Act
Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail:Careers@washingtoncountyor.govat least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.
Status of Your Application
You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you "opt out" or "unsubscribe" from email notifications in NEOGOV, it will impact our ability to communicate with you about this and other recruitments.
Gregory Garabedian, Talent Acquisition Business Partner
Additional Resources:
- New to GovernmentJobs.com? Visit https://www.governmentjobs.com/home/applicationguide for a comprehensive, step-by-step guide on the application process.
- For technical support, contact Government Jobs' Live Application Support at 855-524-5627.
This is a non-represented position and is not covered by a collective bargaining agreement.
Regular and limited duration full-time employees working 30 hours or more per week and job share employees are eligible for benefits beginning on the first of the month following employment. Job share employees are responsible for 50% of the premium. Part-time regular, variable hour, and temporary positions are not eligible for medical, dental, and vision benefits.
Check Out Our Award-Winning Benefits & Wellness Program!
Washington County values your dedication to lead the future of our community through public service. Our total compensation package, which is comprised of more than just your annual salary, was built to show our commitment to the physical and financial health and wellbeing of you and your family. Your total compensation package includes a comprehensive benefits program with medical, dental, and vision coverage at up to 95% employer paid! Other benefits you’ll enjoy as part of your total compensation package include:
- Paid Time Off - 11 paid holidays including one floating holiday, 12 vacation days for new employees (accrual rates increase based on length of service), AND up to 96 hours of sick leave per year (unused sick leave accumulates from year to year without limit to provide pay and security if needed).
- Wellness Program - Washington County has been named one of Oregon’s Healthiest Employers by the Portland Business Journal for the past 7 years. We are proud to receive this award and will continue to make your health and wellbeing a priority by providing resources and support to help you and your family live and work well. Resources include smoking cessation, weight management, and stress management classes (online or telephonic with a personal health coach); discounts on gym memberships, fitness activities, and sports tickets; and Health & Wellness events and onsite flu shot clinics.
- Alternative Care Coverage
- Health Care and Dependent Care Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Life and Disability Insurance (both County-provided and voluntary)
- Oregon Public Employees Retirement System (PERS)
- 457b Deferred Compensation Plan
- Emergency Travel Assistance
- TriMet Hop Card at no cost to the employee
- Bike lockers and repair stations
- A charitable giving program
- Oregon College Savings Plan
