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Form of workFamily Case Management Coordinator, (Parents as Teachers)
Are you excited about a new opportunity? Do you have a passion for family practice in a non-profit setting? Are you mission-driven to help towards promoting positive parent-child interactions to families in need in our communities? Well, look no further! At Community of Hope, we have worked diligently to improve health and well-being and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, a home, and hope! If you are ready to make a positive difference in the community we serve, this position is for you!
Position Summary: The Family Case Management Coordinator is accountable directly to the Home Visiting Program Manager. Provides home visitation services and ensures Family Case Manager's activities meet the requirements of Parents as Teachers. Utilizes Parents as Teachers (PAT) approach to promote positive parent-child interactions and healthy childhood growth and development. This is a full-time position.
Salary – Indeed provides its own estimated salary calculator and is not affiliated with COH’s range. The salary for this position starts at $57k and up, based on experience.
Highlighted Duties and Responsibilities:
- Establishes a caseload of at least twenty families beginning no later than five months after onboarding has been completed.
- Participates in outreach to parents and families both within COH programs and in the community to ensure caseload size and program enrollment is maintained.
- Develops PAT Family Synthesis Record based on areas of need identified during the family’s first 90 days in the program in collaboration with the Home Visiting program manager for all families assigned to caseload.
- Develops Family Goal Plans with assigned families, monitoring progress and barriers to success.
- Networks with community resources for housing, employment, substance abuse treatment, mental health treatment, training, child and family services, etc., and makes referrals as appropriate. Follows up on referrals documenting progress in the DCRS.
- Promotes positive parent-child interactions and introduces activities to build parenting confidence through regular home visits utilizing the Parents as Teachers model and curriculum.
- Completes required assessments and screenings with families at designated intervals, i.e., PHQ-9 Depression Scale, Abusive Behavior Inventory (ABI), Ages and Stages Questionnaire, KIPS etc. and enters scores for assessments into DCRS database.
- Enters data each week into DCRS data base and provides information at least monthly for funder reports DOH reports, and case reviews.
- Attends clinical, departmental, program and care team meetings and other organizational meetings and trainings as appropriate.
- Works collaboratively with prenatal services team to ensure patients receive HOME VISITING services in a timely manner.
- Makes referrals for health services to Community of Hope health services as needed.
- Provides support to Family Case Managers to ensure that the required number of home visits are conducted on a monthly basis and all documentation is completed accurately and timely.
- Supports the Parents as Teachers Quality Endorsement and Improvement Process (QEIP) under the guidance of the Home Visting Program Manager by contributing to the development of policies, data collection, data analysis, and ensuring that Family Case Manager’s activities are conducted with fidelity to the model.
- Conducts initial shadowing of home visits with newly hired Family Case Managers during onboarding and shadows visits annually for each home visitor thereafter.
- Promotes the “One Community, One Hope” culture through participating in quarterly culture initiatives and implementing teambuilding activities or creating other opportunities that promote a positive workplace culture.
Minimum Qualifications
- B.A. in Human Services related field (social work, early childhood education, family studies, psychology) or equivalent professional experience required.
- For Bachelor’s of Social Work degree or Master’s of Social Work degree holders, the appropriate DC license must be obtained prior to start date.
- Experience with providing public health case management and education (i.e., reproductive health, smoking cessation, child development, and parenting) to at risk populations preferably in the clients home setting strongly preferred
- At least 1 year of supervisory experience preferred.
- At least 2 years of experience in public health and/or human services field required.
- Demonstrated cultural competence in communicating with underserved, diverse populations.
- Strong written and verbal communication skills.
- Ability to work with computers and electronic health records.
- Knowledge of community resources or the ability to become knowledgeable required.
- Ability to establish and maintain trusting relationships with families.
- Strong interpersonal, organizational, analytical, problem solving and cross-cultural sensitivity skills required
- Ability to work flexible hours including weekends and evenings required.
- Ability to conduct home visits. Valid driver’s license and vehicle required, as well as proof of auto insurance required.
- Proof of required vaccinations is required. This includes, but may not be limited to, Flu and Covid. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.
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At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits:
- Remote work opportunities are available for many of our roles, promoting a culture of work-life balance.
- 8-hour workdays, which include a paid lunch
- 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
- Annual performance-based raises, up to 5% of your annual pay
- Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
- Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
- Ongoing internal leadership training for supervisors
- Diversity, equity, and inclusion training and initiatives for all staff
- Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives
- Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
- Life insurance, short-term disability, and long-term disability insurance
- 403(b) Retirement Plan
- Flexible Spending Accounts for medical and dependent care reimbursable expenses
- And much more!
About Us:
Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable.
Community of Hope cares for families and individuals by providing direct services focusing on prevention, healing, and wellness. We improve lives by building on families' and individuals' strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in everything we do, implement evidence-based practices, measure our outcomes, and use this knowledge to strengthen our work continuously. We were selected as one of The Washington Post 150 Top Workplaces in 2014, 2016, 2017, 2018, 2020, and 2021 based on feedback from our staff.
To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.
Check out our website for more information here.
