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Form of workDiscover. A brighter future.
We offer 100% remote, combo, or on site - it’s your choice!
And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a monthly internet reimbursement of $60.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!
Our next classes start in February of 2024
We’ve got you covered with a variety of shifts. We are currently hiring for schedules with start times that range between the following hours:
• 8:00 AM EST, 9:30 AM EST & 12:30 PM EST (Ohio, Delaware, Maryland, New Jersey, Pennsylvania)
• 6:00 AM MST, 7:30 AM MST & 10:30 AM MST (Utah, Arizona)
What You’ll Do
Responsible for ensuring timely and accurate packaging of loans.
Handles escalated issues and complex transactions.
Performs customer contact on files, reviews documents and clears conditions within credit authority.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
If working from home, you will need a quiet workspace so you can focus on our customers.
You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider.
A wired connection is required.
We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience.
You’ll also have the best coaches to help you deliver the best service!
How You’ll Do It
Verifies the accuracy of documentation.
Gathers customer information and supporting documentation.
Enters customer information into systems.
Packages files for underwriting and closing teams.
Communicates loan status to customers over the phone and in writing.
Ensures processes are completed and verifies transactions are met.
Ensures documents received clear loan approval requirements as appropriate
Qualifications You’ll Need
The Basics
- H.S. Diploma or GED
- 2+ years Mortgage Loan Processing or related
Bonus Points If You Have
4+ years Consumer Lending Processing, or related
Discover Home Loans Only
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on Discover Financial Services' review of your criminal history, credit report, information available through NMLS, and any other information relevant to a determination by Discover Financial Services that you demonstrate financial responsibility, good character, and general fitness for the position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with Discover Financial Services, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with Discover Financial Services. Your continued employment in this position with Discover Financial Services is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Please carefully review the information you provide to Discover Financial Services for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.
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A credit screening may be required for some roles within Discover Home Lending.
Application Deadline:
The application window for this position is anticipated to close on Jan-08-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.Compensation:
The base pay for this position generally ranges between $19.79 to $29.19. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at MyDiscoverBenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
