Company

Royal Home CareSee more

addressAddressElkins Park, PA
type Form of workFull-Time
CategoryEducation/Training

Job description

Job Description

 Job Description: Scheduler

Responsibility

Description

Supervisor

Supervision

The SCHEDULING COORDINATOR will supervise the activities of the scheduling team, and has overall responsibility for the productivity and effectiveness of the scheduling process.

Regional Manager

The SCHEDULER and SCHEDULING ASSISTANT are responsible for the specific duties assigned to them by the Scheduling Coordinator.  These duties may be broad or they may be specific, depending on the needs of the company.

Regional Manager

Understanding of Employee manual

Read & ability to enforce policy & procedures as outlined in employee manual.  Coordinator will verify that everyone on the team has read and understands the manual, and serve as the expert within the team.

Regional Manager

Understanding of Emergency Policy

Read & ability to explain & instruct emergency policy to caregivers & clients

Regional Manager

Scheduling Software

Understand and utilize all features of software related to scheduling caregivers.

Regional Manager

Scheduling Process

GOAL: DEVELOP AND MAINTAIN A COMPLETE AND ACCURATE SCHEDULE
*Clear dashboard everyday on HHA software

*Identify and correct gaps in schedules

*Contact caregivers that have not clocked in for shifts to verify every clients schedule is followed according to plan of care.

*Communicate with Clients/Caregiver any changes in schedule in professional timely matter

* Set up schedules for new clients and caregivers

Regional Manager

On-Call

1 -2 weekends a month and as needed complete all on call services

Regional Manager

Communicate changes

Communicate changes in schedules/caregivers/clients to Supervisor and RHC team

Regional Manager

Team Meeting

Participate in all Team Meetings upon request

Regional Manager

After Hours Cell Phone

Answer calls in a professional manner

Regional Manager

Documentation

Document changes and instructions in the correct location for use by others. 

Regional Manager

Home Care

Visit clients to cover call offs on an emergency basis.

Regional Manager

All other task

As directed by Supervisor, Assistant Home care coord, Home care coord.

Regional Manager


 


 

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Refer code: 7755180. Royal Home Care - The previous day - 2024-01-07 12:27

Royal Home Care

Elkins Park, PA
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