Address
Form of workPOSITION SUMMARY:
Provide Supervisor with a full range of administrative, programmatic and special project support in a fastpaced environment.
ESSENTIAL JOB FUNCTIONS:
1. Review tickler files each day, print off all items due and assist DOHS to organize and accomplisheach task including employee training and resident requirements.
2. Create monthly DOHS calendar with all required elements.
3. Perform audits as directed by DOHS, and report audit results to DOHS and Executive Director.
4. Post notices for educational offerings.
5. Set up room for in-service meetings (i.e. seating arrangements, overhead projector, refreshments,coffee, etc.).6. Ensure all education is documented properly. Coordinate with the Business Office Manager toensure organized retention of training certificates.
7. Set up appointments for DOHS.
8. Coordinate and update staffing/schedule as directed by DOHS. Also schedule candidateinterviews and department orientation with DOHS.
9. Serve as primary administrative support person for the Director of Health Services.
10. Order office and medical supplies according to budget with approval of DOHS.
11. Create resident medical files and enter electronic health records information into system uponadmission.
12. Coordinate internal and external correspondence and publications
13. Maintain the Assisted Living & Memory Care policy and procedure manuals
14. Provide computer support to the Assisted Living and Memory Care.
15. Ensure all aspects of Care Conferences are scheduled and logged accordingly.
16. Supports creating a culture where the business decisions made in this position, along withindividual employee engagement, drive top-line revenue and occupancy.
GENERAL JOB FUNCTIONS:
1. The Community embraces a culture of hospitality. To that end, all employees are expected as acondition of employment to practice the LCS Hospitality Promises in all interactions withresidents, fellow employees, and guests.
2. Observe and abide by all regulations to ensure that personal health information is protectedduring its collection, use, disclosure, storage, and destruction within the community; and toensure only the minimum necessary information is known to function in this position.
3. Assure resident safety.
4. Follow written and oral directions.
5. Maintain confidentiality of resident and community information.
6. Assist new employees in following established community policies and procedures.
7. Complete assignments timely, completely and accurately.
8. Attend all in-services as assigned or requested.
9. Participate in interdisciplinary team and other community meetings as assigned or requested.
10. Consistently work cooperatively with residents, co-workers, physicians, families, consultantpersonnel and other ancillary service providers.
11. Observe all community safety policies and procedures.
12. Is observant of safety hazards and emergency situations, and reports to appropriate person ortakes corrective action according to established procedures.
13. Come to work in a clean, neat uniform and consistently present an appropriate professionalappearance.
14. Come to work as scheduled and consistently demonstrate dependability and punctuality, complieswith attendance policy.
15. Assume accountability for data contained in the employee handbook.
16. Assumes accountability for compliance with Federal, State, and other regulations within scope ofcontrol and of which informed.
17. Observe infection control procedures.
18. Follow Residents' Rights policies at all times.
19. Observe all community policies and procedures
20. Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns ordisagreement in a professional manner through established chain of authority according to stateprocedures.
21. Perform incidental housekeeping and maintenance tasks as may arise during the course of regularduties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff.
22. Perform all other related duties as assigned in an effective, timely and professional manner.
EXPERIENCE & EDUCATION:
High school diploma or general education degree (GED) required
Minimum one (1) year related experience as administrative assistant in aphysician's office or similar position supporting a clinical setting required.
Minimum one (1) year working in assisted living or health care preferred.
LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS:
Certified as CMA - Certified Medical Assistant REQUIRED
Doctor's statement verifying free from communicable disease, if applicable in your state
QUALIFICATIONS:
Proficiency in the English language enabling the employee to read, write, comprehend andcommunicate simple instructions, correspondence, memos, etc.
Familiarity with Microsoft Office Suite products
Must demonstrate excellent telephone communication skills.
Ability to effectively present information in one-on-one and small group situations to customers,clients, and other employees of the organization.
Ability to compute simple math, including units of American money.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oralinstructions.
Ability to deal with problems involving few concrete variables in standardized situations.
Willingness to be available for any/all emergencies regarding the community
Ability to multi-task, balance team and individual responsibilities, and respond promptly toresident and visitor needs.
PHSYICAL REQUIREMENTS:
Tools, equipment, machines used on the job:
Personal computer
General office equipment: printer, scanner, fax machine, copier, telephone
Physical activities of the position:
Lifts and carries up to 50 lbs. with assistance occasionally
Pushes and pulls up to 50 lbs. with assistance occasionally
Reaches, bends and twists occasionally
Climbs, reaches, bends and twists occasionally
Talks and listens occasionally
Sits, stands and walks frequently
Physical requirements of the job:
Sedentary work - exerts up to 50 lbs. of force occasionally, and/or up to 20 lbs. of forceoccasionally and/or up to 20 lbs. of force occasionally to move objects.
SENSORY/COGNITIVE REQUIREMENTS:
This list is not to be inclusive, rather exemplary of times of sensory/cognitive activities involved inperformance of job functions.Recognition/vision and mental processing
Routinely process written information as in policies and procedures, posted notices, instructionmaterials, regulations, etc.
Routinely complete forms and other written documentation.
Routinely observe resident actions, gestures, and facial expressions.
Routinely recognize auditory call signals, telephone rings, soft voices of elderly, verbalcommunication within the workplace.
Routinely observe odors relevant to resident personal care condition and those unpleasant in theenvironment.Verbal communication
Routinely engage in interactions highly dependent upon clear, audible verbal communication,often in circumstances where hearing impairments can easily lead to misunderstanding.
PROFESSIONAL BEHAVIOR REQUIREMENTS:
This list is not to be inclusive, rather exemplary of times of emotional and behavioral activities involvedin performance of job functions.
Routinely interact with individuals (residents, family members, staff, etc.) who may bediscourteous, tactless, demanding, verbally and/or physically threatening or abusive, angry orhostile, emotionally vulnerable or mentally ill, vulgar, mean-natured.
Routinely called upon to control own emotions and behaviors so as to protect residents' rightsand to respond professionally with respect and dignity.
ENVIRONMENTAL/OCCUPATIONAL EXPOSURES:This list is not to be inclusive, rather exemplary of times of environmental/occupational exposuresinvolved in performance of job functions.
Individual must be able to use protective equipment and take proper precautions and emergencymeasures.
Position is considered at minimal risk of exposure to infections through close contract withresidents; minimal hazards associated with chemicals used for general cleaning and disinfectingthroughout the community; and some craft materials/supplies.
