Job Description
The Clinical Manager, in accordance with policies and standards established by the Governing Body, and under the direct supervision of the Administrator, assists with the planning, coordination, leading, controlling, and evaluation of HOME HEALTH services.
The Clinical Manager is responsible for coordination and liaison, with appropriate parent and affiliate Departments and committees, development of policies and guidelines, for and obtaining input from service personnel, and providing professional input to related administrative systems.
The Clinical Manager directs and supervises professional and auxiliary personnel rendering client care services, performs marketing duties and fosters public relations for the company, consults and plans with healthcare facilities regarding staffing needs, and communicates the concept of quality client care, to the general community.
The Clinical Manager interprets service needs to the Administrator and acts as a client services administrative liaison.
The Clinical Manager, or Alternate Clinical Manager, duties include, but are not limited to:
· Making patient and personnel assignments;
· Coordinating patient care;
· Coordinating referrals;
· Ensuring that patient needs are continually assessed; and
· Ensuring the development, implementation and updates of the individualized plan of care.
RESPONSIBILITIES OF POSITION
Participate with the Administrator and Executive Director in the formulation of a business plan, i.e., strategic goals, resource allocation plan(s), and a yearly budget.
Consult, plan, and work with Administrator in policy formulation and programmatic development and implementation, including assessing adequate and appropriate staffing.
Coordinate with Administrator planning activities to develop administrative policies and practices for the Agency.
Consult with supervisors and staff, individually, or in groups, regarding patients or special programs or service programs.
Evaluate the program, services, and field personnel.
Direct the implementation of service goals and objectives.
Develop standards that ensure safe and effective services to clients and families.
Establish job functions, qualifications, and job descriptions for each service staff (direct and supervisory).
Establish and maintains effective channels of communication.
Keep program personnel up to date with state-of-the-art clinical information and practices staff development, including orientation, in-service education, and continuing education.
Maintains policy and procedure manuals and updates procedures and job descriptions, as policies and procedures change.
Directs staff in performance of their duties.
Oversees the implementation and evaluation of client care services, inclusive of regulatory licensure and certification criteria and accreditation standards.
Coordinates with other program areas and senior management, as appropriate, according to the organizational structure.
Act as liaison with Staff Development for program areas.
Assess appropriate staff supervision, during all service hours.
Collaborate in the development of an effective and efficient client care documentation system, including statistical compilation and analysis, relative to cost and staff service delivery.
Participate in selected orientation programs.
Keep staff informed of Agency developments, needs, etc., and encourages their participation in problem solving, at the organization and community levels.
Assist in the evaluation of community needs, plan programs, and services to meet with identified needs.
Submit formal written proposals to Administrator for all new programs or services (with complete cost/benefit analysis).
Participate in selective conferences, and workshops, to promote knowledge in community health trends, efficiency in job performance, and overall professional growth.
Participates with other health, civic, education, and professional groups, as directed, by the Administrator and Executive Director.
Assist in marketing the Agency and fostering community relations.
Consult with physicians in matters relating to patient care services.
Consult and plans with health care facilities regarding staffing needs.
Evaluate own job performance and utilization of resources in planning for professional growth.
Participate in state and national organizations, meetings, seminars, workshops, and activities relating to the health professions and healthcare services, when appropriate.
PROMOTES STAFF DEVELOPMENT
Utilize capabilities of nursing and HOME HEALTH aide personnel in the development of orientation and staff education programs.
Recognizes leadership potential and offering opportunities for leadership training and development.
Encourage and assist personnel to continue self-improvement, through formal education, educational meetings, and active participation in professional and related organizations.
Assist with interviews and hires select HOME HEALTHcare personnel.