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SalaryWe are currently seeking to fill the full-time position of Client Service Coordinator / Home Care Scheduling Coordinator. This individual would need exemplary interpersonal skills, extremely strong organizational skills and exceptional computer skills in order to maintain multiple client and caregiver schedules. BrightStar Care of Lake County is a highly respected and professional Home Health Care Provider. The opportunity to join our office team is very rare!
Requirements:
- Reliable and dedicated individual to deliver the highest quality of service to both our clients and staff.
- Exemplary communication skills, in person, writing and over the phone.
- Excellent computer skills, able to learn and use our computer based scheduling system.
- Ability to work in a fast paced office environment successfully.
- Be dedicated to getting the job done even if that means working additional hours.
- Paid on call evening and weekend rotation.
Benefits Available:
- PTO / Sick Days
- 401k with Employer Match
- Bonus Opportunities
- Medical Available
- Dental Available
- Vision Available
- Weekly Pay with Direct Deposit
- Advancement Opportunities
Responsibilities:
- Serves as initial point of contact for both client and staff relations.
- Ensures that client needs are met with the appropriate staff.
- Consistent On Call Rotation Schedule- Including nights and weekends.
- Assists with new and potential new client intake as needed.
- Assures proper maintenance of clinical records in compliance with local, state and federal HIPPA laws, under the direction of the Director of Operations and Director of Nursing.
- Closely work with the Director of Operations, Director of Nursing and other leadership members to ensure the highest quality of care is provided to our clients.
Requirements
- High School Diploma required.
- Proficient in MSOffice. (Outlook, Word, Excel, and PowerPoint)
- Flexibility and good time management skills A MUST.
- Excellent organization, planning, and project management skills.
- Valid driver’s license; valid state required proof of auto insurance.
- Transportation to meet the needs of position and scope of job responsibilities.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
