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Form of workBASIC PURPOSEThe Branch Manager plans, directs, and coordinates the day-to-day operations for the assigned Home Care branch in the Loma Linda area.ESSENTIAL FUNCTIONS Direct all branch activity Manage, maintain and increase productivity Responsible for long term planning and improvement initiatives with the Area Director of Homecare Services Identify and implement creative solutions to complex problems Supervise and mentor direct reports through weekly meetings Establish and maintain professional and positive relationships with HCT clients Troubleshoot client issues as they arise Run weekly/daily reports to track branch productivity: Run open order report by branch Run applicant report by branch Attend recruitment meetings as needed and offer ideas for creative recruitment Advise on recruitment challenges, informing senior leadership when methods should be modified Recruit, hire and train branch personnel Supervise staff. Monitor and evaluate performance Track employee productivity through weekly and monthly reporting Troubleshoot personnel issues as they arise, including but not limited to- disciplinary action and terminations Manage internal staffing and schedules, maintaining appropriate in-office coverage at all times, for all departments Oversee activity within the department Properly manage onboarding costs for HCT client/clients Work with centralized compliance department to conduct periodic file audits to ensure that all pre-employment qualifications are being met and files are in compliance throughout the branches Ensure that all tasks related to staffing are completed daily Ensure that time to fill guidelines are being met Train branches on client specific reporting requirements for staffing purposes Immediately address questions and concerns from the client Partner with payroll department to create internal payroll deadlines Review overall payroll for accuracy Assist with accurate back-office billing setup through the homecare software All other duties as assigned.QUALIFICATIONS Intermediate knowledge of MS office products 2+ years of management or supervisory level experience 3+ years' related experience in recruitment and/or account management, preferably in healthcare staffing industry. Strong computer skills, including the ability to learn new systems* Bilingual in Spanish is requiredEducation: High School or equivalent required. Bachelor's degree from an accredited college or university or 4 years of comparable experience preferred; or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
