Job Description
Job Title: Provider Relations Consultant
Duration: Full Time/Permanent
Salary: $75,000/Annum - $85,000/Annum
Responsibilities:
- Develops and enhances our physician, clinician, community health center and hospital relationships through effective business interactions and outreach
- Works collaboratively with Provider Relations Consultants and Supervisor to develop and update provider orientation programs
- Coaches and assists in the training of Provider Relations Consultants and Provider Relations Specialists
- Organizes, prepares and conducts orientations of network providers (administrative and clinical) and their staff
- Takes the lead on specific Plan initiatives as they relate to provider education
- Provides general instruction and support on BMCHP products and policies to providers and coordinates office and provider site clinical and administrative meetings
- Meets with assigned providers regularly according to pre-set site visit servicing standards
- Acts as liaison for all reimbursement, credentialing, claims, EDI web site procedures and issues of key providers
- Facilitates resolution of complex contractual and member/provider issues, collaborating with internal departments as necessary
Qualifications:
- BA/BS required or related field, or an equivalent combination of education, training and experience
- 4 or more year's progressively responsible experience in Provider Relations or network management required
- Experience in the Medicare provider healthcare insurance industry preferred