High-Fidelity Wraparound Targeted Case Manager

Come join our life-changing team building hope, resilience and well-being as a High-Fidelity Wraparound Targeted Case Manager!

VOAMN's Wraparound Team Mission

VOA Wraparound is built on a strengths-based approach that lifts up family stories and cultures. We join each family's unique journey by guiding relationships to achieve their goals creatively and collaboratively. We help families to build hope, grow confidence, and enhance competency.

Shift Details: Full-time – 40 hours/week
Offers flexible scheduling, partial telecommuting options available and in-state travel required.

Compensation: $47,840 to $52,000 annual salary

Location: This position is located in our New Hope office and serves youth and their families in the Twin Cities area, primarily in Hennepin County. Vona – 9220 Bass Lake Rd, Suite 225, New Hope, MN 55428

About the job:
The High-Fidelity Wraparound Care Coordinator (Case Manager) facilitates an intensive planning process that aims to give families voice and choice with the goal of keeping youth with mental health and behavioral health issues in their homes and communities. Successful Wraparound Care Coordinators are empathetic, creative, flexible, reliable and committed to doing what it takes to support youth with behavioral challenges and their families. Apply your understanding of children’s mental health and your cultural sensitivity to work collaboratively with families, their supports, other professionals, and community partners to develop individualized, family determined, strength-based plans of care.

As a Wraparound Care Coordinator, you will partner with youth with high needs, their families, a Certified Family Peer Specialist, and interdisciplinary team members to support the voice of youth and their families, ensure access to needed resources, and prioritize the family’s ownership within their plan of care. Wraparound Case Management is guided by the philosophy that emphasizes empowering families and uses this to collaboratively develop, implement and monitor each family's plan of care.

Essentials:

• Educate families, providers and the community about the Wraparound process
• Ensure the Wraparound process is completed with accuracy to the model and tracks progress towards goals
• Check-in with families and team members weekly and provide services in the four core case management components: Assessment, Service Plan Development,
• Referral and Linkage and Monitoring, and Coordination of Services
• Coordinate and lead Wraparound team meetings
• Conduct strengths and needs assessments
• Provide leadership in the development, implementation and evaluation of individualized plans of care
• Assist families in identifying, recruiting and engaging service providers and other supports, such as extended family members, neighbors, and community members
• Utilize conflict resolution and problem-solving skills to overcome barriers to participation in the Wraparound process
• Contribute to and support a positive, team-oriented work environment
• Prepare and maintain files to include summary documents, crisis plans, plans of care, progress notes, assessments by other professionals, referrals and other pertinent information using an electronic health records system
• Ensure confidentiality
• Display cultural competence
• This position requires training and certification in the high-fidelity MiiWrap model and ongoing Wraparound duties to performed consistent to the model. A hired Wraparound Care Coordinator will be given opportunities to attend Wraparound training and become certified, if not already completed. This position also requires 40 hours of commissioner approved Adult Mental Health/Children's Mental Health Targeted Case management Rule 79 training.

Job Highlights:

• Short and Long-Term Disability
• 3 weeks/15 days of vacation annually
• 7 paid holidays
• 3 paid floating holidays of your choice
• Sick pay
• Free agency trainings
• Free Wraparound Care Coordinator training and certification
• 403b Retirement Plan
• Employee Assistance Plan
• Free Life insurance
• Health Savings Account, Flexible Spending Account
• Mileage reimbursement

Required Qualifications:

• Bachelors degree with a major in social, behavioral or human services
• Two of more years of experience in a social service field working with youth and families
• Previous experience working with families of youth impacted by mental health illness and/or behavioral health issues
• Must have a valid driver's license in good standing and possess valid auto insurance with access to a reliable vehicle
• Strong organizational and leadership skills to facilitate a mixed team of both formal and informal supports (therapists, social workers, parents, relatives, friends)
• Excellent utilization of electronic documentation systems with demonstrated record of timely document completion

Preferred Qualifications:

• Ability to prioritize and remain flexible and creative in a fast-paced, changing environment
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint)
• Exceptional organizational skills
• Previous experience using electronic health records preferred
• Excellent written, verbal and interpersonal communication skills
• Excellent listening skills
• Experienced at self-care
• Ability to easily emphasize with others
• Ability to prioritize reliability and availability for families and Wraparound team members
• Ability to travel within Hennepin County and Metro area
• Demonstrated ability to interact with persons at all levels of an organization, industry and community