Address
Form of workDuration: 12 months contract
- Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
- Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists.
- Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.
- AA or other 2 year technical degree in related discipline and 0 years experience
