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Form of workJob Description
SunPlus Data Group, a technology company with 15 years of expertise in the IT Staffing industry, is in partnership with the Wisconsin State Government to recruit Help Desk Technicians in Madison, WI.
- Pay rate is: $24/hr on W2 and $27/hr on 1099
- Highly competitive pay
- Guaranteed 40 hours per week
- 100% Onsite
- Monday-Friday 8 AM - 5 PM.
- 2-3 month-long project
- JOB ID: 127256
*(SunPlus Data Group can offer salary plus benefits if requested)*
The primary responsibility and expertise will have you being responsible for routine, first and second-level technical troubleshooting, including determining solutions for more complex issues by leveraging documented procedures and ensuring a high level of customer service to support the mission activities of the institution through information technology (IT).
RESPONSIBILITIES:
- Identifies, troubleshoots, resolves, and/or escalates more complex first and second-level technical problems for various products and services under general supervision.
- Facilitates individual and group end user trainings, answers questions, and provides information specific to non-routine and more complex information technology end user products and services.
- Maintains operational functions of technology systems to ensure appropriate integration, compatibility, and functionality according to established user requirements.
- Completes procurements, installations, configurations, repairs, and modifications of various technology hardware, software, and associated components under general supervision.
REQUIRED SKILLS:
- Understanding SCCM/MECM task sequences and deploying software via software center
- Installation of computers, monitors, and peripherals
- Troubleshooting Windows system error messages
- Installation of software such as Microsoft Office
SunPlus Data Group is a company whose senior management has logged more than 60 man-years in managing Projects, Software engineering, production, and supply chain processes in Government, Aerospace / Aviation, Defense, Healthcare, Manufacturing, Energy, and Communications industries. SunPlus offers market-tested industry-specific solutions and consulting services ranging from project portfolio management, program management, business process automation, business intelligence, and advanced analytics to staffing and outsourcing.
Over the last 20 years, SunPlus Data Group has grown from a five-person technology company to a full-blown consulting and project management consultancy firm. SunPlus consultants have logged thousands of billable hours working with diverse clients nationwide.
SunPlus Data Group, Inc is an SBA 8(a) Certified, GSA schedule holder and Minority Owned firm based in Atlanta, GA providing services to our clients all over the United States.
Over the last 20 years, SunPlus Data Group has grown from a five-person technology company to a full-blown consulting and project management consultancy firm. SunPlus consultants have logged thousands of billable hours working with diverse clients nationwide.
SunPlus Data Group, Inc is an SBA 8(a) Certified, GSA schedule holder and Minority Owned firm based in Atlanta, GA providing services to our clients all over the United States.
