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Form of workJOB DESCRIPTION
ABOUT US
ABOUT THE TEAM
Join our dynamic team where you play a crucial role in supporting sales, coordinating projects, and analyzing data to deliver impactful solutions. Collaborate closely with cross-functional teams to make a meaningful impact and drive success in an iconic organization.
As a Product Solutions Associate in Healthcare Payments you are responsible for supporting the sales cycle and contributing to the discovery of potential solutions to clients’ needs in collaboration with our Sales, Product Development, and Technical Client teams.
Job responsibilities
- Supports team members to ensure deliverables meet customer requirements and provide value
- Participates in strategic initiatives and coordinates on projects that contribute to the definition and configuration of our product offerings and capabilities
- Coordinates with the team to understand and assess current state, data capabilities, and the delivery of strategic solutions
- Aggregates the data needed to support the construction of pricing proposals and value analysis reports
- Provide top quality client support throughout onboarding
- Work to help resolve escalations by coordinating with InstaMed team members and Chase clients
- Monitor client throughout onboarding and update client on status as needed
- Regular interaction with Operations and Professional Services departments of InstaMed
- Keep clear lines of communication with all parties
- Adhere to company policies and procedures for proper execution of compliance, training, and regulatory duties
- Any other duties as applicable to the position
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise leveraging problem-solving skills on a team within a cluster of products
- Experience aggregating data to support analysis and report building
- Demonstrated prior experience working in a highly matrixed and complex organization
- Proficiency in Microsoft Word, Excel, and PowerPoint
- A willingness to work alongside multiple teams
- Ability to quickly learn functions of multiple different departments
- Excellent organizational skills
Preferred qualifications, capabilities, and skills
- Experience in Salesforce or Outreach is a plus
- Client facing experience preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.
