Healthcare Call Center Representative

Healthcare Call Center Representative

• Fully Remote Weekends Off Opportunities for Growth First and Second Shift Available

APS Medical Billing, located in Toledo Ohio, is seeking experienced Call Center Representatives to join our billing team. Beginning service in 1960, APS has grown into one of the premier billing companies, currently billing for over 250 total client locations throughout the United States.

Responsibilities

• Handle high-volume inbound calls from patients regarding bills, EOBs, setting up payment plans, etc.
• Resolve patient inquiries regarding billing in a fast-paced environment

Qualifications

• Customer service experience
• Call center experience
• Medical insurance/billing knowledge (preferred)
• Data entry – Must be able to input data quickly and accurately
• Knowledge of Microsoft Excel and Word
• Ability to multitask on tasks between calls

Benefits Package includes

• Paid Time Off
• Medical plan
• Health Savings Account
• Alight – Personal Health Care Advisor
• Dental, Vision, Life Insurance, 401K
• Paid holidays
• EAP - Employee Assistance Program

We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Call center: 3 years (Preferred)
• Medical office: 1 year (Preferred)

Work Location: Remote