Address
Form of workThe Health System Specialist Solution Expert is located in the Office of the Functional Champion, Chief Nursing Informatics Office for the Department of Veterans Affairs Electronic Health Record Modernization Integration Office, within the Office of the Deputy Secretary of VA. EHRM-IO brings informatics, technical and analytics expertise from various disciplines to improve coordination, communication, standardization, and oversight of the implementation of VA's new electronic health record.Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/29/2023.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. For a GS-14 position you must have served 52 weeks at the GS-13. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade. In this instance, you must provide an SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade also applies to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
This series requires an IOR (Individual Occupational Requirement) :
- Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR
- Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: *Missions, organizations, programs, and requirements of health care delivery systems; *Regulations and standards of various regulatory and credentialing groups; and *Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR
- Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:Assignments providing a knowledge of basic Health System administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply Health System administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced Health System administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.
Applicants who do not meet a selective factor are ineligible for further consideration.
Evidence of the Selective Placement Factor must be reflected in your resume.
The Selective Placement Factor for this position: Demonstrated informatics and project management skills and a comprehensive knowledge of VA technical and operational processes of clinical/business workflows, as related to health care delivery systems. Experience delivering recommendations regarding informatics configuration and design related to Electronic Health Records (EHR) to healthcare leaders and informatics/analytics practitioners.
Quality Ranking Factor: This position includes abilities/competencies that could significantly enhance performance in a position, but are not essential for satisfactory performance. Applicants who possess such abilities may be ranked above those who do not, but will not be rated ineligible solely for failure to possess such abilities.
Quality Ranking Factor for this position: Ability to synthesize clinical and business needs of the health care system into technical requirements and communicates technical processes and issues back to key health care management officials. (Must clearly demonstrated in application).
In addition to meeting the IOR and selective placement factors, candidates must also meet the grade level requirements as outlined below.
Specialized Experience Requirement: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. (GS-12 for the GS-13 level and GS-13 for the GS-14 level)
Specialized experience at the GS-13 level is defined as work that involves a working knowledge of hardware, software, operating systems in the health care delivery system industry; Experience analyzing and configuring efficient information solutions; Professional knowledge of legacy information systems and applications; Proficient knowledge and experience in healthcare operations workflows in one or more areas, including:1)Prosthetics, 2)Social Work, 3)Research, 4)Supply Chain, 5)Ambulatory Referrals/Integrated Patient Care, 6)Dental, 7)Pathology and Laboratory; Broad knowledge and skill in the use of analytical and evaluative tools and methodology sufficient to analyze and evaluate effectiveness of clinical informatics solutions; Advanced experience in conducting complex planning and evaluation of Agency projects; Expertise in providing authoritative program advice to Agency leadership and management personnel.
Specialized experience at the GS-14 level is defined as work that involves advanced analytical experience in Electronic Health Records (EHR) solutions and impacts, including mastery of clinical workflows such as nursing, direct patient care, and emergency departments. Professional experience analyzing, developing and implementing Agency and Department policies and regulations; Proficient skill in the use of analytical tools used to evaluate effectiveness of clinical informatics solutions; Expert knowledge of strategic management of resources throughout lifecycles to ensure high performance, greater public accountability, quality service and customer satisfaction. Expert knowledge, experience, and expertise in healthcare operations workflows in one or more areas, including: 1)Prosthetics, 2)Social Work, 3)Research, 4)Supply Chain, 5)Ambulatory Referrals/Integrated Patient Care, 6)Dental, 7)Pathology and Laboratory. Expert knowledge of modern technology and complex operational interfaces sufficient to provide oversite VA wide. Comprehensive technical knowledge of methods used in an integrated health care delivery system environment. Thorough knowledge of Agency databases and their interrelationships to support the ongoing development and enhancement of Agency informatics environment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Education: There is no educational substitution at this grade level.
You will be rated on the following Competencies for this position:
- Change Management
- Communication
- Operations Support
- Technical Competence
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Employment Type: FULL_TIME
