Health Security Communication Center Supervisor

Performs supervisory responsibilities for security operations for the University Campus and Health Sciences Center by managing daily activities. Directs personnel involved in establishing, promoting and maintaining security and property protection.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; employee adherence to annual education and certification requirements.

• Coordinates day to day operations of Health Safety and Security under the supervision of the Health Security Manager including attending meetings pertaining to safely and security.
• Directly supervises security professionals in the Health Safety and Security Department for University Hospital properties, Clinics and Research Centers. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training personnel; planning, assigning and directing work; appraising performance; rewarding and disciplining personnel; addressing non-criminal complaints and resolving problems.
• Ensures adherence to established rules, regulations, policies and procedures.
• Ensures adequate security is provided in the patrol of all campus buildings designated Research Park buildings, University Health Sciences Center buildings and Huntsman Cancer Institute.
• Coordinates with corporals in the administration of discipline where a command decision is required by consulting with those involved and issuing a recommendation to facilitate a conclusion.
• Maintain vehicle maintenance records for security vehicles.
• Coordinates and maintains work schedules.
• Ensures security incident reports and statistical data is completed properly and submitted on time.
• Initiates and coordinates new programs pertaining to proper security patrol and procedure to ensure current and effective methods are used.
• Ensures training records are maintained on all Health Security Professionals
• Supervises Health Security Professionals in their shift responsibilities.
• Assists with hiring, training, conducting performance evaluations and managing employee performance.
• Prepares or assists in the preparation of work schedules and ensures adequate staffing levels.
• Functions as a liaison between junior and senior security personnel.
• Performs the duties of an Health Security Professionals as needed.
• Assists in development of security policies and procedures and in communicating these in written and verbal formats.
• Responds to inquiries and investigates and resolves security-related problems.
• Prepares incident reports and provides regular updates to senior security personnel.
• Actively manage the threat environment to prevent or minimize the effects of workplace violence.
• Collaborates with various care delivery teams and other departments to address and respond to workplace violence incidents.
• Provide direction to officers in addressing issues related to workplace violence and patient/family aggression that either disrupts or has the potential to disrupt the care giving environment or which tangibly threatens the safety of Health staff, patients, and visitors.
• Conduct daily shift briefings, incident report reviews, and monitor security staffing levels.
• Provides de-escalation/personal safety and education/awareness tailored to varying populations within Health hospitals and clinics to reduce crime, reduce loss, foster a positive culture of security, and improve employee perceptions of safety.
• Partner with key stakeholders to conduct Risk Assessments and work aggressively to mitigate risks identified in assessment recommendations.
• Effectively integrate security with organizational partners in Risk, Safety, Compliance, Privacy, Human Resources, Information Technology, Nursing, Facilities, and other critical functional areas, to include membership in appropriate committees, work groups, huddles, and participation in recurring meetings and information exchanges.
• Provide appropriate guidance, direction, mission-based skills training, resources, and regular performance feedback to afford all team members the maximum opportunity to be highly successful.
• Analyzes Safety/Security related systems including but not limited to access, surveillance, monitoring, parking, securing and other related components.
• Performs and coordinates audits to support future planning.
• Ensures security staff receive appropriate new employee orientation, Infection Control, Security and Safety Training, Fire Safety, Infant Abduction, Emergency Preparedness, Annual Health Compliance Training and any other appropriate education tied to ensuring staff competency.
• Ensures staff compliance with International Association for Healthcare Safety and Security certification requirements.
• Able to obtain certification in Non-violent Crisis Intervention via Crisis Prevention Institute.
• Able to obtain certification in Healthcare Defensive Tactics System via Personal Safety Training Institute.
• Able to obtain Supervisor level certification from IAHSS.

WORKING CONDITIONS
Work Environment and Level of Frequency typically required
Nearly Continuously: Infectious Diseases (frequent exposure to contagious or infectious diseases)
Often: Office environment, outdoor environment, extreme cold, extreme heat, noise (there is sufficient noise to cause you to shout in order to be heard above the noise level), exposure to animals, atmospheric conditions (conditions that affect the respiratory system, such as fumes, odors, dusts, mists, gases, or poor ventilation)
Seldom: Oils (there is air or skin exposure to oils or other cutting fluids)
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Hearing, listening, walking
Often: Sitting, repetitive hand motion (such as typing), repetitive foot motion (such as using foot controls), bending, twisting, kneeling, squatting, crawling, balancing, reaching overhead, pulling, pushing, lifting – up to 50 pounds, lifting – over 50 pounds

Benefited Staff

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

03/06/2024

PRN37890B

PS UHealth Security Supervisor

E

Nonexempt

Yes

40

Full Time

Day

TBD

President

02119 - Public Safety-Hospital Security

Campus

Salt Lake City, UT

External Posting

18.89 to 34.95

Yes