Health Home Care Coordinator (FBH Patient Care Coordinator)

Overview
HEALTH HOME CARE COORDINATOR(Internal title: Patient Care Coordinator)
Tacoma, WA
Catholic Community Services, Family Behavioral Health is looking for a Patient Care Coordinator to join our team of innovators who continually "push the envelope" and challenges traditional thinking in Behavioral Health.
WHO WE ARE
We are a values-driven organization, providing family oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located throughout Western Washington and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population of families. We employ nearly 600 caring and compassionate employees.
WHAT WE VALUECompassion Diversity Strength-Based-Approach Social-Justice & Our Staff!
WHAT WE OFFER:

• Starting Base Pay Range: $28.14 - $31.66 per hour

Training & Supervision:

• Extensive training provided
• Daily supervision and support, as needed

BENEFITS:

• 12 paid holidays; plus 1 personal holiday each year!
• 3 weeks' vacation per year
• 12 sick-days per year
• Medical
• Dental
• Vision Insurance
• Life Insurance (1 times annual salary)
• Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension

We strive to help children and families live together safely and securely with hope and promise. We serve as a catalyst for change when appropriate, challenging long-standing service traditions in community behavioral health. We behave with Humility, Passion for our Mission, and Compassion and Respectful Interactions. We value learning and offer alternatives and we stand strong to help child-serving systems understand our alternative paradigm while strengthening partnerships. We do not compromise our values.
The CCS Health Home team provides coordination of care directly with children and youth diagnosed with severe and chronic medical conditions in order to increase access to appropriate behavioral and physical health services, reduce emergency room visits and prevent medical crisis whenever possible. This position works flexible schedules in the home and community setting of the youth and families to ensure completion of necessary medical and mental health assessments with entry of medical documentation into an electronic health record, assists children and families in the identification of individual medical goals, teams with medical professionals and specialists to support a coordinated plan of care, and works to ensure the success of that plan.
Responsibilities
JOB SUMMARY:

• Provide direct services to assess child for medical, mental health and chemical dependency risk factors, assess health status and demonstrate knowledge of health care needs and prescribed medications. Conduct a comprehensive health screening and history, including physical, mental and chemical dependency assessment and completion of clinical questionnaires.
• Work in tandem with a child's medical, behavioral, and specialty providers to ensure health care services are coordinated and addressing co-occurring conditions.
• Take a lead role in developing and facilitating a clinical health team to address the child's medical, clinical and social service needs. Team members may include physicians, occupational and physical therapists, RN's and ARNP's, mental health and chemical dependency providers, family members, housing supports and other professional and natural supports.
• Assist child patient in collaboration with their family, in developing a Health Action Plan (HAP). Incorporate child's support system, health care needs and providers and treatment goals and strategies updating the plan every 90 days.
• Provide clinical supports to the child and their family to assist them in implementing the plan. Clinical support Includes treatment goals, strategies to overcome barriers, and actively assisting child and their family with connections and access to their services.
• Provide direct services to the child and their family, facilitating transition home after their admission to a hospital or residential treatment facility. Includes planning for patient education that supports discharge care needs, medication management, follow-up appointments, and supported self-management of chronic or acute conditions.
• Assist children, youth and their families in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance) identifying and utilizing available cultural resources whenever possible.
• Document all interactions with the child and others involved in their health care timely according to contractual agreement and into an electronic health record.
• Navigate and manage multiple confidential health care information systems to include; Insignia, Pre-Manage, Prism and Care Manager. This requires navigation of various medical based sites used to gather and assess risk and needs.
• Track and organize child and family contacts for a large volume of referrals and enrolled families utilizing the tools available in the electronic health record.
• This position will be based out of the Tacoma, WA site.
• Other duties as assigned.

Qualifications
WHAT WE ARE SEEKING IN A CANDIDATE

• Bachelor's degree in a related medical or behavioral health field with two years' of experience.
• Experience in working with individuals with co-morbid chronic condition management as well as behavioral change methods.
• Ability to work both independently and as a member of a team.
• Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Ability to drive to our family homes and within the community with reliable transportation, valid driver's license, and current automobile insurance with an acceptable driving record per CCS policy.
• Ability to visually assess safety and risk within family homes.
• Availability to flex some work hours, as needed.
• Applicant must successfully pass required background clearances prior to an offer of employment.

ABOUT TACOMA:
Urbanites are drawn to downtown Tacoma for its competitively priced living spaces with sweeping views of Mt. Rainier, city and water views, while families gravitate toward Tacoma's charming, affordable neighborhoods with big city amenities. Tacoma, conveniently located on the I-5 corridor, easily accessible to Seattle. Enjoy all the area has to offer:

• A haven for hikers, runners and cyclists. Tacoma is alive with activities from students attending the Universities and Trade, Technical and Community Colleges.
• Tacoma's gourmands and culinary connoisseurs have cultivated a scene that's made national press, with top-notch meeting and convention spaces, and huge headliner concerts have drawn visitors from across the globe.
• Birthplace of world-renowned glass artist Dale Chihuly, displaying at the Glass Museum, Tacoma is home to vibrant, creative community writers, artists and musicians, photographers, filmmakers, passionate entrepreneurs and business owners.

If you are on our careers page and you are interested in being considered for this opening: please click on the blue link above, on this page, located on the upper right hand corner that says: "Apply for this job online" and upload your resume and answer a few questions for consideration.
If you are not on our careers page: please copy and paste the following URL into your browser: https://fbh-ccsww.icims.com/jobs/intro to view our opportunities. Search for your jobs of interest and click on the blue link on the careers page, located on the upper right-hand corner that says: "Apply for this job online" and upload your resume and answer a few questions for consideration.
For additional information: Text Christina at 253-691-5446
Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.