Health Advisor Associate- Bilingual Spanish

Overview

Health Advisor Associate- Biligual Spanish - Birmingham, AL - Monday-Friday: (3 days 8-5, 1 day 8-8, 1 day 11-5).

 

 

This position works with other Health Advisors to solve problems and help identify effective solutions to healthcare barriers for patients.   

 

Pay Range: $20 per hour 

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Medical/Prescription Drugs

Dental

Vision

Flexible Spending Accounts (FSAs)

Supplemental Health Plans

401(k) Plan - Company match dollar-for-dollar up to 5%

Employee Stock Purchase Plan (ESPP)

Supplemental Life Insurance

Dependent Life Insurance

Short- and Long-Term Disability buy-up

Blueprint for Wellness

Emotional Well-Being Resources

Educational Assistance

Paid time off / Health Time

Variable Compensation Plans

Sales Incentive Plans 

Responsibilities

• Coaches members and provides an empathetic, non-judgmental environment to identify effective solutions to healthcare barriers.
• Works telephonically/electronically with members to manage their chronic condition
• Interface with member profile and data within Salesforce
• Develop rapport and relationships with individuals to increase self-efficacy
• Identify and solve barriers to individual's health management
• Provide an above and beyond experience assisting members in locating various services, physicians, or resources
• Monitor data reported directly by members to create a personalized improvement
• Use KPIs to assess work performance
• Utilize strengths and interests to work on various projects within the company
• Being a champion for quality and continuous improvement

Qualifications

QUALIFICATIONS

Required Work Experience:

N/A

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

N/A

Skills:

• Excellent problem-solving capabilities
• Excellent teamwork skills
• Proficiency in some of the following (not all are expected):
• Customer service
• One-on-one education/coaching
• Working knowledge of healthcare systems
• Prior experience with chronic condition management preferred
• Experience with patient communication in healthcare setting
• Hunger to learn and improve through professional development, continuing education opportunities, and national health coach training
• Ownership mentality
• Immigration or work visa sponsorship will not be provided

EDUCATION Bachelor's Degree(Required)Master's DegreeLICENSECERTIFICATIONS

 

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

 

2023-52404

EEO

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. 

Employment Type: FULL_TIME