Head Teller (Kahuku)

First Hawaiian Bank is currently seeking a customer-focused and engaging Head Teller to join our Kahuku branch. In this role, you will be responsible for providing stellar customer service while processing customer transactions and supports bank goals by promoting and referring bank products and services. The Head Teller also assists in the supervision of Branch Tellers and Branch operations.

The successful candidate will be hired for the level of the position that aligns with their experience.

Compensation

The pay range is $19.00 - $22.50/hour, commensurate with experience; plus sales incentives.

Work Schedule

Monday - Friday 8:00AM - 4:30PM (hours may vary)

The ideal candidate will have:

• High school diploma or equivalent required.
• 1 year of experience as an FHB Senior Teller; or
• 2 years’ experience as an FHB Teller and cross-trained to perform supervisor duties; or
• 1 year experience as a Teller (or equivalent) in another financial institution with two years’ supervisory and cashiering experience required.
• Knowledge of the financial services industry (e.g., retail, mortgage/loans/deposits, and wholesale banking) preferred.
• Must be pleasant and tactful when interacting with customers.
• Good oral and interpersonal communication skills.
• Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information.
• Able to handle confidential matters judiciously.
• Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator.
• Possess sales skills to enhance business development opportunities.
• Ability to work independently with minimal supervision.
• Familiar with standard concepts, procedures, and practices in branch operations.
• Demonstrated ability to lead a team.
• Ability to work under pressure with multiple deadlines.
• Ability to problem solve.
• Ability to resolve complex staff and customer issues/transactions.
• Exercise good judgement.

About First Hawaiian Bank

Are you interested in working alongside a group of dynamic thinkers, innovators, and leaders who thrive together as a team? Looking for a fun, collaborative, and challenging environment where you are empowered to make decisions? Would you like the opportunity to grow professionally and personally within a forward-thinking company? If so, you've come to the right place. At First Hawaiian Bank, we invest in you. We offer an award-winning training and development program to set you up for success. We pride ourselves on our company culture and core values: Caring, Character, and Collaboration. We also offer a comprehensive benefits program, including medical, 401(k), life insurance, tuition reimbursement, paid vacation, retiree benefits, and more!

Job Type: Full-time

Pay: $19.00 - $22.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Dependent care reimbursement
• Employee assistance program
• Employee discount
• Employee stock purchase plan
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Prescription drug insurance
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance
• Wellness program

Experience level:

• 1 year

Physical setting:

• Office

Schedule:

• Monday to Friday

Application Question(s):

• Why are you interested in this role and First Hawaiian Bank?
• What are your salary expectations?

Education:

• High school or equivalent (Required)

Experience:

• Teller: 1 year (Preferred)
• Supervisory: 2 years (Preferred)

Ability to Relocate:

• Kahuku, HI 96731: Relocate before starting work (Required)

Work Location: In person