Address
Form of workAbout Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community based financial services company with $1.9 trillion in assets. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through 7,500 locations, more than 13,000 ATMs, the internet (wellsfargo.com), and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 261,000 team members, Wells Fargo serves one in three households in the U.S. Wells Fargo & Company was ranked No. 29 on Fortune's 2019 rankings of America's largest corporations.
Shared Services Operations
Shared Services Operations is part of the Chief Operating Office (COO). The COO group includes Global Operations, which includes Consumer Operations, Wholesale Operations, Shared Services, and additional Operations business reporting. Operations drives efficiency and risk mitigation through process simplification, functional consolidation, automation, and effective controls. Shared Services Operations includes Wholesale Payments (Wires/ACH), Lockbox, KYC, Tax, Regulatory Reporting and Data Privacy and Document Capture.
The Position
The Head of Enterprise Financial Crimes Operations will report to the SSO Head of Enterprise Financial Crimes, Regulatory Operations and Transformation and will be responsible for the coordination, assessment, ongoing improvement, and execution of Enterprise Financial Crimes Operations across all of Lines of Business (LOBs) for Wells Fargo.
This position provides the day-to-day leadership for a large team of executives, managers, and team members who are responsible for 1) executing operational tasks associated with Customer Identification Program (CIP), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and AML Risk Underwriting across the LOBs; 2) implementing the Financial Crimes Target Operating Model.
The Enterprise Financial Crimes Operations team drives consistent operational execution through centralized utilities and hubs - including customer onboarding due diligence, periodic reviews, ongoing monitoring, exits and off-boarding, and front-line monitoring coordination. Key responsibilities of the team include the collection of information and documents from clients and customers required to evidence Know Your Customer (KYC); perform client screening; data entry of key risk components; quality control of data/documents; and centralized intake of customer exits. The team has grown rapidly and requires a uniquely qualified leader who possesses KYC expertise, demonstrated success in strategic planning and business development, and the execution of a large complex operational unit with significant regulatory oversight.
This leader will interface with Compliance, Risk, and LOB Leaders across the Enterprise. They will need to build successful relationships across Wells Fargo, including but not limited to: senior levels of Wells Fargo's Financial Crimes Risk Management, Wells Fargo Audit Services (WFAS) and LOB teams. The candidate will work closely to build alignment and capabilities in Wells Fargo's offshore Enterprise Global Services (EGS) centers whose activities will be crucial to building out an effective and efficient Financial Crimes Operations. Experience working across International Regions is required.
This leader will ensure that all operations are in accordance with the Bank's internal Policies and Procedures as well as meeting all external Regulatory requirements including Bank Secrecy Act/Anti- Money Laundering (BSA/AML) obligations thus ensuring that we are effectively managing BSA/AML risk.
The Head of Enterprise Financial Crimes Operations will partner closely with the Financial Crimes Risk Control ("FCRC") teams who provide the central governance for all LOBs to drive consistency in approach, interpretation and execution, while coordinating and partnering with each LOB Financial Crimes team to ensure accountability and ownership remain within each LOB.
As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:
• Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
• Ensure external and internal stakeholder engagement and coordination include representatives from regulatory agencies, the wholesale Lines of Business and Executive leadership, Wholesale Financial.
• Crimes Business risk and Control Group, Enterprise Risk Committees and Independent Testing, Validation and Audit functions.
The Candidate
The right candidate will be able to demonstrate strong effective leadership with a track record of transformative change in an operating environment as well as clear followership. It requires a leader with strong relationship management, influencing skills at all levels, vision, and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires; a passion for serving Customers, a balanced approach of thoughtful deliberate direction setting executed with a sense of urgency, and passion for results and personal accountability for achievement.
Required Qualifications
Desired Qualifications
Pay Range:
Pay Range
$173,300.00 - $359,900.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo & Company (NYSE: WFC) is a diversified, community based financial services company with $1.9 trillion in assets. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through 7,500 locations, more than 13,000 ATMs, the internet (wellsfargo.com), and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 261,000 team members, Wells Fargo serves one in three households in the U.S. Wells Fargo & Company was ranked No. 29 on Fortune's 2019 rankings of America's largest corporations.
Shared Services Operations
Shared Services Operations is part of the Chief Operating Office (COO). The COO group includes Global Operations, which includes Consumer Operations, Wholesale Operations, Shared Services, and additional Operations business reporting. Operations drives efficiency and risk mitigation through process simplification, functional consolidation, automation, and effective controls. Shared Services Operations includes Wholesale Payments (Wires/ACH), Lockbox, KYC, Tax, Regulatory Reporting and Data Privacy and Document Capture.
The Position
The Head of Enterprise Financial Crimes Operations will report to the SSO Head of Enterprise Financial Crimes, Regulatory Operations and Transformation and will be responsible for the coordination, assessment, ongoing improvement, and execution of Enterprise Financial Crimes Operations across all of Lines of Business (LOBs) for Wells Fargo.
This position provides the day-to-day leadership for a large team of executives, managers, and team members who are responsible for 1) executing operational tasks associated with Customer Identification Program (CIP), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and AML Risk Underwriting across the LOBs; 2) implementing the Financial Crimes Target Operating Model.
The Enterprise Financial Crimes Operations team drives consistent operational execution through centralized utilities and hubs - including customer onboarding due diligence, periodic reviews, ongoing monitoring, exits and off-boarding, and front-line monitoring coordination. Key responsibilities of the team include the collection of information and documents from clients and customers required to evidence Know Your Customer (KYC); perform client screening; data entry of key risk components; quality control of data/documents; and centralized intake of customer exits. The team has grown rapidly and requires a uniquely qualified leader who possesses KYC expertise, demonstrated success in strategic planning and business development, and the execution of a large complex operational unit with significant regulatory oversight.
This leader will interface with Compliance, Risk, and LOB Leaders across the Enterprise. They will need to build successful relationships across Wells Fargo, including but not limited to: senior levels of Wells Fargo's Financial Crimes Risk Management, Wells Fargo Audit Services (WFAS) and LOB teams. The candidate will work closely to build alignment and capabilities in Wells Fargo's offshore Enterprise Global Services (EGS) centers whose activities will be crucial to building out an effective and efficient Financial Crimes Operations. Experience working across International Regions is required.
This leader will ensure that all operations are in accordance with the Bank's internal Policies and Procedures as well as meeting all external Regulatory requirements including Bank Secrecy Act/Anti- Money Laundering (BSA/AML) obligations thus ensuring that we are effectively managing BSA/AML risk.
The Head of Enterprise Financial Crimes Operations will partner closely with the Financial Crimes Risk Control ("FCRC") teams who provide the central governance for all LOBs to drive consistency in approach, interpretation and execution, while coordinating and partnering with each LOB Financial Crimes team to ensure accountability and ownership remain within each LOB.
As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:
• Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
• Ensure external and internal stakeholder engagement and coordination include representatives from regulatory agencies, the wholesale Lines of Business and Executive leadership, Wholesale Financial.
• Crimes Business risk and Control Group, Enterprise Risk Committees and Independent Testing, Validation and Audit functions.
The Candidate
The right candidate will be able to demonstrate strong effective leadership with a track record of transformative change in an operating environment as well as clear followership. It requires a leader with strong relationship management, influencing skills at all levels, vision, and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires; a passion for serving Customers, a balanced approach of thoughtful deliberate direction setting executed with a sense of urgency, and passion for results and personal accountability for achievement.
Required Qualifications
- 8+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 4+ years of management experience.
Desired Qualifications
- Proven operations leadership experience including managing managers, building and leading large teams (1000+) across multiple locations.
- Experience working with Second Line of Defense (LOD) Risk organizations and front lines of business to improve the risk management function related to customer onboarding activities.
- Demonstrated core competencies in Leadership, Business Acumen in Wholesale and Consumer Banking, Risk Management, Change Management, Project Management, and Process Improvement.
- 5+ years of Financial Crimes experience.
- Significant change management experience.
- Experience interacting and working with regulators.
- Ability to manage effectively in a matrixed organization, create a strong collaborative environment, develop partnerships with many business and functional areas across Wells Fargo.
- Effective relationship management and the ability to influence and create an environment that fosters collaboration and credible challenge across multiple levels of the organization.
- Exceptional track record of driving organizational change, developing innovative solutions, and delivering results.
- Strong communication skills, both verbal and written; effective in communication across variety of audiences and constituencies, including executive management
- Ability to translate complex technical concepts so that they are clearly understood in support of sound decisions.
- Superb collaboration skills across multiple levels and functions with demonstrated success through decision making and in gaining alignment.
- Ability to balance multiple projects simultaneously in a balanced approach.
Pay Range:
- 173,300.00 - 359,900.00 USD Annual
- May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards and pay may vary based on geographic location
Pay Range
$173,300.00 - $359,900.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
- 401(k) Plan
- Paid Time Off
- Parental Leave
- Critical Caregiving Leave
- Discounts and Savings
- Health Benefits
- Commuter Benefits
- Tuition Reimbursement
- Scholarships for dependent children
- Adoption Reimbursement
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
