Hair Salon Receptionist

Please live in cities near Smyrna, GA within a 10-15 mile radius.

***MUST HAVE KNOWLEDGE of coloring services, natural hair services, braids, hair extensions, silk press/blowouts, etc. ***

We are looking for a PART-TIME HAIR SALON RECEPTIONIST (Tues-Sat w/Rotating 10-30 Hours) to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email, social media, or in-person, and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Responsibilities

• Warmly greet clients and inform assigned beauticians of their arrival
• Book and confirm appointments via phone and email
• Process transactions (cash and credit cards) and issue receipts
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services, and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Sell Bundles and closures (commission will be received on products)
• Update client records with contact and billing details, appointments and services offered
• Fold Towels
• Maintain a tidy reception area
• Order business cards, brochures, and stationery as needed
• Social Media
• Taking photos of completed hair services

Skills

• Proven work experience as a Salon Receptionist, Front Desk Representative, or similar role
• Hands-on experiences with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Must be proficient with social media!
• Excellent communication abilities (verbal, phone, and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances
• MUST have positive attitude and & great customer service
• High School diploma

Pay $11-$14 per hour

Job Type: Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• How proficient are you with social media?
• Are you familiar with the following services:

Braids
Sew-Ins
Silk Press/Blow Outs
Lash Extensions Ect.

If so, please rate your knowledge of services 1-10?

• Are you currently attending school?? If so, please list your school schedule below:
• Do you have your own reliable means of transportation? (Necessary for store pickups sometimes)
• What city do you currently reside in? Are you in a 10-15 mile radius
• Desired pay: (Please refer to job positing of hourly wage )
• I understand that this is a Part-Time Position? Tues-Sat w/Rotating 10-30 Hours

(applicants attending cosmetology school cannot apply due to scheduling conflicts)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: In person