Guest Services Specialist

Our high-end, high volume salon is looking for smiling faces to join our family!

Interested in growing with us? We need a mature, self-motivated, professional to join our Guest Services staff!

JOB DUTIES:

· Coordinate the daily flow of guest scheduling, servicing, and check out.

· Effectively communicate in English, both verbally and in writing

· Demonstrate excellent personal/social skills while dealing with vendors, guests, staff, owners, etc.

· Display an ability to adapt to sudden changes throughout the day.

· Freely and openly take direction from Guest Services Supervisor, Salon Coordinator, and Owner

· Handle cash and other tenders of payment

· Learn and effectively use salon software, including any updates needed

· Perform administration duties accurately and in a timely manner

· Quick decision making

· Respond professionally and quickly to common inquiries or complaints from guests, staff or vendors.

· Run front desk area in an efficient manner and never leave the area unattended.

· Always Selling!! This includes in person and over the phone.

· Team Player. Supportive of staff needs.

· Understand and apply verbal instructions in a fast-paced atmosphere.

EMPLOYEE BENEFITS:
· Local, Regional, and National education opportunities
· Product discounts, ability to payroll deduct in increments
· Retail commission
· Family atmosphere
· Service discounts for family & team members
· Family and staff nights
· Employee referral bonus
· Workman’s Compensation
· 401K match availability (grow offers a match up to 4%)
· Service discounts
· AFLAC Short- & Long-term disability, accident coverage, & more
· Parking
· Liability Insurance

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Work Location: In person