Guest Service Specialist

Guest Service Specialist. This role is located at San Franciso, CA 94104.

**Great client**

The Main Responsibilities of a person are:

• The role hours will be 8:00am - 5:00pm with an hour lunch break (unpaid) and 2 x 15min breaks (paid).
• Serve as a key point of contact for all employees and visitors to the space.
• Staffing the reception desk at most times of the day and carrying out associated duties.
• Develop a working relationship with employees and vendors to satisfy complex needs of various stakeholders;
• Working with Security to coordinate employee, visitor and vendor access during business hours.
• Working with building management for repairs and maintenance issues;
• Maintain constant communication with the Workplace Experience Manager for issues such as supply ordering and COI coordination.
• Liaise with the Workplace Experience Coordinator on the day to day mail operations.
• Provide administrative support for the Workplace Experience team as directed, including expense management, purchasing and organization of swag, meeting coordination, office and workplace experience equipment care, and supply management.
• Assist with or manage additional/special projects as needed
• Contribute new ideas to engage and energize the Workplace Experience team in improving productivity, efficiency, and quality of service delivery.

Skills:

• Minimum 1-2 years of related reception experience required.
• Ability to work in a flexible, positive, and team-oriented work environment, while being open to change and a mindset to initiate and embrace process improvement.
• Excellent organizational and multitasking skills.
• Self-starter; handles self with minimal supervision and is proactive.
• Excellent communication skills (verbal and written).
• Substantial knowledge and experience using Google suite.
• Ability to walk, stand, kneel, and carry objects up to 50 lbs.