Guest Service Representative

Job Posting: Abode Luxury Rentals

Location: Corporate Office, Park City, UT  

Position Title:Guest Services Representative, Full-Time

Company Description

Offering personalized property management services, a bespoke, luxury vacation rental portfolio, and true concierge service with the goal of delivering five-star services and perfectly customized experiences for our guests and owners, Abode Luxury Rentals is a truly unique company.

Role Description

If you are the kind of person who gets a hit of dopamine from making other people happy then you might be the right person for the job

This is a full-time on-site role for a Guest Services Associate located in Park City, UT at our awesome office building in Prospector. Abode believes in inspired hospitality.

This role will be responsible for providing exceptional Guest Services, helping to create fabulous experiences in the mountains for our guests, and responding to client inquiries via phone, text or email.

The Guest Services Associate must have flexibility in schedule as work will include weekends, evenings and holidays.

Your Mission:

Respond to Guest Texts in a timely manner

Answer all incoming calls and transfer as needed

Respond to online reviews from AirBnB, VRBO, & those that are submitted via email

Handle incoming packages, adjusting/creating tickets and labeling them for distribution

Restocking the break room for the office

Checking the company mailbox and distributing mail throughout the office

Create and execute necessary reports

Scrub existing reservations for accuracy and to ensure any necessary tasks are created

Complete assigned projects accurately within the timeframe designated by leadership

Must-Haves:

Lift up to 40 pounds and handle the hustle.

Comfortable with running errands

Thrive in a fast-paced, changing environment.

Have a Driver's License and reliable transportation.

Your Vibe:

Work seamlessly with the crew.

Embrace new challenges and grow.

Spread good vibes, even on busy days.

Benefits:

Medical

Dental

401K and match

PTO

Available bonuses and perks

Join our dynamic team where flexibility is the name of the game! We're searching for dedicated individuals who are ready to embrace a schedule that keeps the energy high and the smiles wide, covering days, nights, weekends, and even holidays. Compensation? It's all about recognizing your experience and valuing your unique talents. Get ready to embark on a journey where your dedication will be celebrated and your commitment will be rewarded!

Abode Luxury Rentals is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.