Guest Service Coordinator

Description

XWELL is a company focused on health and wellness for airport travelers. We have been around for 15+ years, and continuing to grow as a travel, health and wellness brand that is completely transforming the way people access care. Our upscale, in-airport wellness centers provide medical care, travel testing, wellness therapies, and a thoughtful curation of retail items.

As the Guest Service Coordinator, you will have the opportunity to greet customers, educate them on our products and services, and perform the checkout process to ensure the customer's satisfaction after every transaction. You will effectively communicate with our service providers by notifying them of their client's arrival. You will also play an administrative role by assisting with inventory, maintaining visual standards, spa cleanliness, and perform opening and closing procedures.   

Benefits:

• Sign-on Bonus of up to $1000
• Referral Bonus of up to $500 
• Competitive hourly pay
• Monthly incentive program
• Flexible scheduling
• Medical, Dental, Vision, and Pet Insurance
• 401k with 3% match
• Generous PTO plan
• Concessions discounts
• Tuition Reimbursement
• Merchandise Discounts

Qualities for Success:

• Ambitious
• Energetic
• Articulate
• Humble
• Affable
• Passionate
• Curious
• Positive
• Flexible
• Presentable

Qualifications:

• High school diploma or equivalent 
• 1-2 years of customer service experience, front desk hospitality experience preferred
• Excellent verbal communication skills

Please send your resume to careers@xpresspa.com. We look forward to hearing from you!