Guest Service Associate - European Wax Center Washington Dc

About You: Love to help others look and feel fab? Then turn your passion into a rewarding role with the growing team at European Wax Center in Washington DC! We’re in the business of Revealing Beautiful Skin, and with your help, we’ll give guests a reason to walk in, and strut out.

Our Four DC Locations are Hiring:

• Dupont Circle - 1739 Connecticut Ave NW
• Cleveland Park - 3515 Connecticut Ave NW
• Eastern Market - 717 D Street SE
• Mount Vernon - 1075 5th Street NW

As a Sales/Guest Service Associate, you’ll have the drive and dedication to hit the ground running. Our comprehensive training will provide you with all the tools you will need and to show our appreciation, we offer great pay and performance incentives throughout your career! This role is perfect for college students and those looking for part-time opportunities. We are open 7 days a week and offer day and night shifts.

Here’s What We’re Looking For:

• Ability to work 20 – 40 hours per week
• Ability to work morning, nights and weekends (Saturday or Sunday Required)
• A professional appearance at all times
• Ability to work flexible days and hours
• Sales experience is preferred
• Desire to build genuine relationships with guests
• Passion to support and represent EWC values

Benefits:

• 50% Employer paid insurance - dental, vision and health.
• 50% Employee discount
• 40% Retail discount
• Flexible schedule
• Hourly wage, commission, performance bonuses and incentives

Duties:
- Greet and welcome guests in a friendly and professional manner
- Provide exceptional customer service to ensure guest satisfaction
- Assist guests with check-in and check-out processes
- Answer phone calls and respond to guest inquiries
- Handle guest requests and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Sell products and wax passes to guests.

Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests. As a key member of our front desk team, you will play a vital role in ensuring guest satisfaction and maintaining the highest level of service.

Please submit your resume highlighting your relevant experience. Only qualified candidates will be contacted for an interview. Please do not call the center for updates.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person