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SalaryThe La Quinta and Hawthorn Extended Stay by Wyndham Mount Laurel/Moorestown, a part of Lahn Hospitality and Amusement Group, is seeking a Guest Service Agent for its new dual branded hotel.
About Wyndham & Dual Branded Mt. Laurel Location
- Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
- The LaQuinta and Hawthorn Extended Stay property will be a select service hotel complete with 125 rooms, an indoor swimming pool, exercise gym, a meeting space, and limited food service including breakfast buffet.
Position Description
We are looking for a customer service professional to join our new Dual Branded LaQuinta and Hawthorn Extended Stay Mount Laurel/Moorestown!
As a key member of the team, the Guest Service Agent has influence and accountability for the day to day guest experience in the hotel. Reporting to the Operations Supervisors, the Guest Service Agent will be responsible for maintaining the highest of customer service to help the property to achieve its business goals.
Job Responsibilities
- Taking, modifying, and canceling guest reservations.
- Communicating hotel facilities and services to guests.
- Providing information on the local area and points of interest.
- Assisting guests with arrivals and departures.
- Answering the front desk phone.
- Cash handling.
Requirements
- A high school diploma or general equivalent (GED) preferred.
- Customer service experience preferred.
- Must be capable of handling money accurately.
- Reading, math, and communication skills.
- Ability to work weekends and holidays is required.
- Ability to work overnights.
Benefits (FT Employees)
- Medical, Dental, & Vision Insurance
- 401K Matching
- Annual Bonus Opportunity & Pay Rate Review
- Paid Vacation and Personal/Sick Time
- Employee Discount
Rate: $16/hour
If you are interested in becoming a leader in the hospitality industry, Lahn Hospitality group is the company for you.
