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Salary```Job Overview: We are seeking a friendly and professional Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and will provide exceptional customer service throughout their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Assist guests with luggage and other requests - Handle guest complaints or concerns in a timely and professional manner - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction Skills: - Strong knowledge of hotel management and hospitality practices - Proficiency in using phone systems and other front desk equipment - Excellent customer service skills with the ability to handle difficult situations diplomatically - Bilingual skills (multilingual is a plus) to effectively communicate with international guests - Attention to detail and ability to multitask in a fast-paced environment - Strong problem-solving skills and ability to think on your feet - Professional appearance and demeanor at all times If you are looking for an exciting opportunity to work in the hospitality industry, please submit your application today. We offer competitive pay, benefits, and opportunities for career growth.```
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Every weekend
- Night shift
Work setting:
- In-person
Work Location: In person
