Company

Crews Of CaliforniaSee more

addressAddressLos Angeles, CA
type Form of workFull-time
salary Salary$18.78 an hour
CategoryAccounting/Finance

Job description

```Job Summary```
We are seeking a friendly and customer-oriented Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction throughout their stay. This is a great opportunity for individuals who enjoy working in a fast-paced environment and have a passion for delivering excellent customer service.

```Duties```
- Greet guests upon arrival and assist with check-in and check-out processes
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Coordinate with other hotel departments to ensure guest needs are met
- Maintain cleanliness and organization of the front desk area
- Assist with luggage handling as needed

```Requirements```
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills
- Proficient in retail math and basic math calculations
- Familiarity with point-of-sale (POS) systems is a plus
- Ability to sell products or services effectively
- Multilingual or bilingual skills are highly desirable
- Experience with product demonstrations or technical sales is an asset
- Ability to communicate clearly and effectively with guests and team members
- Ability to stock supplies as needed

Join our team as a Guest Service Agent and contribute to creating memorable experiences for our guests. Apply now!

Job Type: Full-time

Pay: $18.78 per hour

Expected hours: No more than 40 per week

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person

Benefits

Employee discount, Flexible schedule
Refer code: 8715229. Crews Of California - The previous day - 2024-03-24 16:55

Crews Of California

Los Angeles, CA
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