Group Server

Serving Lancaster County Since 1929!

Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.

Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.

Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.

What we expect from you:

• A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
• Self-starter who owns the responsibilities of the role.
• A commitment to show up on time for every shift - ready to work hard alongside your team members.
• Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!

Here’s what we offer to you:

• Competitive pay.
• Excellent benefit package and employee perks.
• Ability to earn unlimited employee referral bonuses.
• Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
• A “work-to-live” not a “live-to-work” workplace!

Our Mission: Make people feel valued.

Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!

Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Miller’s Smorgasbord, Miller’s Bakery, The Quilt Shop at Miller’s, Locally Made Food Shop, Anna’s Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and Plain & Fancy Country Store.

Position Summary

The Banquet Server works with the FOH team to provide great guest experiences for our group dining and banquet meals. We currently have part-time openings for servers for any shift working during the day, evenings, and weekends. Potential earnings for this position is $19 to $29 per hour based on projected employee earnings but not guaranteed. The Banquet Server sets up assigned tables, retrieves and serves food and beverage orders to guest tables according to group requirements, courteously and efficiently for Plain & Fancy Restaurant (above Smokehouse BBQ and Brews, for group dining only). This is a tipped position with cash tips paid out at end of shift.

Essential Duties and Responsibilities

• Serve guests with food and beverages in a positive and friendly manner
• Provide timely, friendly table service throughout the meal
• Maintain knowledge of food an beverage preparation and ingredients
• Set dining areas to preset standards
• Communicate with kitchen staff to keep them informed of timing and meal progression
• Maintain neat, clean and safe server station work area, and dining room seating area
• Use job aids and training materials to execute consistent steps of service
• Display knowledge of best practices for safe alcohol service
• Perform other duties as directed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be at least 16 years of age or older
• Ability to pass Responsible Service of Alcohol Test with a score of 90% or better
• State alcohol server license and food handler’s preferred
• Basic mathematical skills and ability to make change
• Basic reading and writing skills
• Basic computer skills
• Excellent communication skills
• Multi-task oriented
• Knowledge of workplace safety procedures
• Time management

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk, sit; and reach with hands and arms. The employee occasionally lifts and carries items up to 25 pounds. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Updated 02/02/2024