Group Reservations Clerk - Luxor

THE DAY-TO-DAY:

• Process all reservations and requests from guests, executives, Sales Department, and branch offices.
• Assist with executives, reservations, convention, and whole sale reservations.
• Act as a liaison between the reservations department and meeting planners or wholesale companies regarding questions pertaining to their specific groups.
• Communicate effectively with Convention Sales and Service Managers regarding room blocks which are set aside for companies holding meetings in the hotel, including the number of rooms the group has utilized and what is remaining for them to pick up.
• Communicate effectively with Leisure Sales regarding wholesale room blocks set aside for tour operators to sell as packages.
• Communicate with third party sales companies.
• Monitor cutoff dates to prevent convention groups from booking at their convention rate, and group blocks effectively.
• Review details of the convention booking recaps, such as group arrival and departure dates, number of rooms the group will hold and their rate to ensure all pertinent information is in the computer system.

A GREAT CANDIDATE WILL HAVE:

• At least 21 years of age
• Availability to work weekends and holidays.
• Preferably, 1 year of Las Vegas Casino or Hotel experience
• Preferably, working knowledge of Cvent Passkey and Opera
• Working knowledge of hotel and casino, including all events, attractions, and restaurants.
• Active listening skills, giving full attention to what others are saying.
• Critical thinking skills and reasoning to identify strengths and weaknesses of solutions.
• Strong organizational and oral communication skills.
• Excellent customer service skills.
• Interpersonal skills to deal effectively with all business contacts.
• A professional appearance and demeanor.
• The able to effectively communicate in English, in both written and oral forms.

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Expected hours: 1 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work setting:

• In-person
• Resort

Ability to Relocate:

• Las Vegas, NV 89119: Relocate before starting work (Required)

Work Location: In person