Grocery Assistant Manager

At Adams Fairacre Farms, we see everyday as an opportunity to share our unique shopping experience from the backyard to the kitchen table. At the heart of Adams is a friendly, knowledgeable staff, dedicated to helping you get what you need and find what you love. Family-founded and deeply rooted in the community since 1919.
General Purpose:
The main purpose of the Grocery Assistant Manager is to politely and sincerely assist customers as well as supervise and manage department employees to maintain a profitable department by following the grocery manager's policy for pricing, ordering, merchandising, inventory control, shrink control, and payroll goals.
FLSA Status: Non-exempt
Job Description:

• Ensure that each customer receives outstanding customer service by greeting customers, maintaining outstanding standards, and developing solid product knowledge
• Assist department manager in achieving profit margins, payroll goals and following company policy
• Delegate work to improve and maintain smooth & efficient department operation
• Report any discrepancies and/or problems to grocery manager
• Check all products arriving for quality
• Check invoices for the department for accuracy in manager's absence and call in all shorts/ mispick credits
• Write transfers on products shipped to other Adams stores
• Be aware of safety procedures and maintain an employee and customer-safe department
• Keep all areas of your department clean & organized - sales floor, counters, coolers, prep room, dock, aisles, shelves and warehouse
• Rotate all products to ensure freshness at all times and educate staff on the importance of product rotation and how to handle and display products properly
• Ensure that items are stocked in an eye-pleasing manner with appropriate signage
• Maintain proper levels of stock throughout the department to ensure freshness, quality and availability
• Check codes on everything to make sure we provide only the freshest products
• Scan products to ensure proper pricing and perform shelf tags maintenance as needed
• Be aware of the refrigerator temperature so that the optimal temperature is maintained at all times to avoid spoilage and notify management of any temperature changes or short codes
• Safely collect shopping carts and maintain the parking lots

Leadership Abilities:

• Ordering other department members orders when required
• Prioritize breakdown, checking and packing out of product deliveries in a timely and efficient manner
• Effectively execute floor inventory management procedures by creating a pull list, assigning and delegating the items or areas of inventory to pack out from the warehouse
• Maintain knowledge of warehouse inventory and ensure organization and consolidation of warehouse
• Monitor customer special orders and proactively check the status. Call customer when items arrive to arrange for
  pickup
• Assist in schedule changes and conflicts and review the posted schedule
• Must work the hours needed according to the operating needs of the department and must work flexible hours to meet demand

Physical Requirements:

• Neat & clean appearance
• Must be able to lift 50 to 75 lbs.
• Must be able to move u-boats with heavy loads from one area to another in a safe manner
• Must be able to climb ladders to stock top shelves & refrigerator tops
• Must be physically & mentally able to work the hours you are needed according to operating needs of company
• Must be able to use eye-hand coordination to stock shelves, clean, price products, and complete department tasks
• Ability to work in cold temperatures (cooler & freezer) for long periods of time
• Must be able to work varied hours/days to oversee department operations

Mental/Reasoning Requirements:

• Ability to demonstrate initiative without direct supervision on duties that have been delegated, reviewed, and previously discussed
• The ability to look at space & know how merchandise will fit properly
• To rotate all products to assure freshness at all times
• To be able to talk to customers in a way that they always feel at home
• To work together with all employees, department managers, and store managers
• Communicate effectively with customers, co-workers, and managers

Disclaimer:
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.