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Competitive wage! Flexible Schedule! Generous Store Discount! Now Offering ON DEMAND PAY! Work for a Purpose!
Full Time Benefits- Medical, Dental, and Vision Insurance. Short-term disability and life insurance. Paid Time Off and Holidays. 401 K with company match. Store discount.
At Goodwill we believe in giving a hand up, not a handout — a saying coined by Goodwill’s founder, the Rev. Edgar J. Helms.
Marion Goodwill Industries, Founded in 1977, is based in Marion, Ohio. The agency employs over 300 people and serves 5 counties in Ohio: Marion, Delaware, Union, Crawford & Morrow. We operate 9 retail stores and a shopgoodwill.com location.
Each year, Goodwill:
Keeps over 4 Million Pounds of clothing and textiles out of landfills!
Recycles over 200 Tons of Books and over 20,000 Pounds of things like Shoes, Purses and Belts Each Year!
serves over 4,000 individuals through our missions and services!
Goodwill is more than just a chain of well-known retail stores. its a tradition of donating, recycling, hope and growth through community involvement and helping people with barriers to employment to gain independence! Join our team in building lives that work!
Job Description
Store hours:
Monday - Saturday 9 AM - 8 PM
Sunday - 10 AM - 6 PM
The Retail Associate role is important to deliver outstanding customer service, treating all donations as treasures, maintaining a clean, organized facility and being always respectful.
You have a direct impact on the success of your store, which in turn affects the success and outcomes of our Programs and Mission Department. Your Successful completion of all job responsibilities directly impacts all team members in the store, the leadership team, your direct supervisor, customers, donors, and participants.
Implementing G.R.A.T.I.S and other procedures in the workplace:
- When accepting donations use G.R.A.T.I.S, (Greet, Receipt, Assist, Thank, Invite Back, and Sort) to complete job processes in an efficient way.
- Sort through clothing, accessories, shoes, furniture, and other wares to determine usage.
- As assigned, accurately stock product to sales floor.
- As assigned, complete weekly pulls and rag off the computer to keep product fresh.
- Using the 5-second rule, make decision on whether an item is to be sold, salvaged, sent to eCommerce, or thrown away.
Interactions with customers and employee expectations
- Answer the store phone and professionally page coworkers when needed.
- Offer customer assistance in all areas of the store as needed.
- Complete 5-minute drill at end of each shift, ensure area is stocked, cleaned, and ready for next team member to use.
- Greet every customer within 10 seconds of entry and offer help.
Maintain safety & security measures:
- Safe handling of merchandise and blue bins
- Report any incidents and unsafe working conditions immediately to supervisor on duty.
- Sanitize appropriate merchandise and record in State Sterifab log.
- Follow through with all state and federal health regulations and company safety policy and procedures.
Qualifications
- Must be able to work independently in a store team environment.
- Academic preparation preferably at high school level or GED.
- Some retail experience preferred.
- Must be 16 years of age or older, have command of the English language sufficient to communicate with customers, co-workers, and supervisors.
- Must possess strong interpersonal skills with customers and coworkers.
- Must have a desire to work with rehabilitation consumers, employees, and the public.
- Must be reliable and dependable.
- Must make a commitment to drug-free workplace culture and policy
Additional Information
Respond to this posting with your resume
or
visit us in person at 1135 Columbus Pike, Delaware, OH to fill out an application and speak to a Manager on duty
or reply to this posting. Thanks!
Visit www.mariongoodwill.org for a complete job description, application and more information.
