Goodwill - Career Services (Data Entry)

Job Details
Level
Experienced
Job Location
EETC - 4551 Dietrich Road - San Antonio, TX
Position Type
Full Time
Education Level
2 Year Degree
Travel Percentage
Various Goodwill locations
Job Shift
Monday - Friday 8:00 AM to 5:00 PM
Job Category
Nonprofit - Social Services
Join Our Team
In 1945 Goodwill San Antonio’s founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose “Fighting Poverty and Creating Opportunity” endures today and now drives our mission of “Helping Changing Lives Through the Power of Work” in a new era of 21st century skills.
Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations.
We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives. Join the GoodwillSA team and Apply Today: **WorkforGoodSA.org.
Position Details
POSITION SUMMARY
The Career Services Specialist helps program participants and members of the general public overcome personal and financial barriers to gaining and maintaining employment through community resources and intensive case management services.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide case management services to include intervention and frequent in person contact with program participants, participants’ families, referring sponsors, and employers.

• Ensure goal oriented case management through assessment, information gathering, progress monitoring and problem solving.

• Work with the Assessments Specialist to review the participant’s assessment results and identify potential barriers to employment for newly registered clients.

• Develop an Individual Service Plan with the participant’s participation to link them to internal and external resources that are designed to help people overcome barriers to employment.

• Consult regularly with participants’ management team members to ensure that all aspects of the Individual Service Plans are fully implemented. Document participants’ progress in reaching objectives and goals, and recommend changes when necessary.

• Determine potential participants’ ability to qualify for programs. Answer questions and coordinate internal and external consumer centered services, or provides referrals to other agencies.

• Communicate frequently with referring agencies and retail staff on participants’ job performance/status and address concerns.

• Provide information and resources to clients that will help them achieve their goals and overcome barriers to employment. Keep clients up to date and receive information about their job search and ongoing barriers.

• Coordinate with business relations to develop high quality job leads for clients

• Monitor the daily operations of the Career Services site

• Coordinate with the assessment team to identify career exploration tools for client use in the center and monitor usage.

• Maintain goals for clients to register and access resources.

• Market sufficient referrals to meet weekly and monthly goals of Workforce Development programs and services.

• Provide job coaching to Department of Rehabilitative Services (DARS) participants on assigned work tasks and work behaviors. Monitor participant progress and addresses issues with the DARS liaison.

• Update and maintain the participant’s file through the Client Management System. Provide data for outcomes measurement and assist with surveys and audits.

• May participate in and/or manage other Workforce Development related programs including marketing programs to the community and seeking/attending related educational opportunities to expand knowledge.

• Maintain confidentiality of documentation and information received.

• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a timely, positive, professional, and friendly manner.

REQUIREMENTS

• Associate’s degree in Human Services, Social Services, Human Resources or Education; Bachelor’s degree a plus

• Ability to obtain UNT certificates for Job Coach/Job Skills, Placement, and Supportive Employment Services in order to work with DARS participants.

• 3 – 5 years’ experience managing in a vocational education, career placement, employment agency environment with proven measurable placement outcomes related to goals.

• Excellent written and verbal communication skills with ability to effectively collaborate with multiple constituencies to achieve mission goals

• Intermediate skills in MS Office-Word, PPT, Excel, and people services databases.

• Must be able to meet the physical requirements of the position.

• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

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Equal Opportunity Employer/Veterans/Disabled
Location: 4551 Dietrich Road - San Antonio,TX,78219, San Antonio, TX 78219

Location: 4551 Dietrich Road - San Antonio,TX,78219, San Antonio, TX 78219

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What are your salary expectation?

Experience:

• Data entry: 1 year (Required)
• Clerical: 1 year (Required)

Ability to Relocate:

• San Antonio, TX 78219: Relocate before starting work (Required)

Work Location: In person