Members of the Outside Service Team are responsible for assuring exceptional, first class service for our guests. Outside Service Team Members must give a positive first impression of the Golf Course as well as contribute to maintaining a functional course through guest assistance, cleaning of golf carts, and other appointed tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The outside service position provides exceptional service in the following positions:
Equipment Drop Attendant
Driving range attendant and practice ball retrieval
Initiates contact with guests with a robust welcome and the willingness to assist the guest.
General restroom and refuge cleaning.
Must effectively communicate all pertinent information amongst his/her team members and supervisory staff in regards to daily operations.
QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE
Ability to work well under pressure and balance multiple priorities and assignments.
Must be highly service focused with a desire to engage with guests.
Demonstrated initiative -- ability to think, work, and make decisions to solve guest concerns based on sound judgment.
Must be comfortable working in a fast paced environment where continuous improvement is expected.
Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must.
High school diploma or G.E.D. or two years' experience in similar customer service environment.
Ability to respond to common inquiries or complaints from guests, team members, or supervisory personnel.
Ability to define problems, collect data, establish facts, and draw valid conclusions as to course of action.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
Have the ability to lift 50 pounds occasionally.
Be able to work weekends and holidays, mornings and evenings as business demands.
Must be able to stand for up to four hours.
20-40 hours
Job Types: Full-time, Part-time
Pay: From $16.28 per hour
Expected hours: 20 – 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to Relocate:
- Dupont, WA 98327: Relocate before starting work (Required)
Work Location: In person